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Custom Made Reviews | Moss Reviews

Name: Custom Made
Rating: 4.5 (269 reviews)

Displaying all 269 reviews

DAVE NIGHTINGALE

Southampton

1 day ago

Date of purchase: 06/16/2025

CUSTOMMADE

View product website

Very good service

Formal : Exceptional

None : Exceptional

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ALAN GREEN

St Leonards On Sea

4 days ago

Date of purchase: 06/14/2025

CUSTOMMADE

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Holly made me feel at ease as soon as I walked through the door. She was extremely helpful and knowledgeable and didn't push me into buying anything that I didn't want to....... thank you Holly

Formal : Exceptional

None : Exceptional

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Vince Miner

Longwell Green, Bristol

4 days ago

Date of purchase: 04/28/2025

CUSTOMMADE

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David served me originally, who was very helpful. I then had a young lad whose name I unfortunately can't recall (slim, blonde curly hair) who did the measuring for me. The suit was ready much...

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Formal : Exceptional

None : Exceptional

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Trusted Customer

8 days ago

Date of purchase: 05/12/2025

CUSTOMMADE

View product website

Unfortunately, what was ordered in store definitely wasn't what arrived 28 days later and all of the coloring on the lapel and stitching were totally wrong. This jacket was designed for my wedding,...

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Formal : Substandard

None : Substandard

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Trusted Customer

11 days ago

Date of purchase: 05/02/2025

CUSTOMMADE

View product website

Formal : Excellent

None : Excellent

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Trusted Customer

12 days ago

Date of purchase: 04/25/2025

CUSTOMMADE

View product website

Pre-sales service was excellent - helpful advice and assistance from the young shop assistant. However, once the suit had been made and was ready for collection I was just given the suit with no...

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Formal : Good

None : Good

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CHRIS HOPCRAFT

Fenchurch street London

13 days ago

Date of purchase: 06/05/2025

CUSTOMMADE

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I was delighted with my experience for moss they were totally accommodating of all my needs and request! Their custom made service was a real pleasure. I would highly recommend this service

Formal : Exceptional

None : Good

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BRIAN WINCOTT

Shrewsbury

14 days ago

Date of purchase: 05/07/2025

CUSTOMMADE

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I purchased a custom made suit from the performance range for an upcoming wedding. Once delivered to the branch I eagerly made my way to the store to try on my new custom made suit. My expectations...

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Formal : Poor

Declan

Moss

11 days ago

Thank you for taking the time to share your feedback. We sincerely apologise for any inconvenience you've experienced with Moss. We take customer satisfaction very seriously, and we regret that your expectations were not met in this instance. We appreciate you taking the time to review your recent experience and we will be sure to pass this along to the relevant departments.

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MICHAEL BLANK

London

14 days ago

Date of purchase: 05/30/2025

CUSTOMMADE

View product website

Excellent service, everything I could have asked for

Formal : Excellent

None : Excellent

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Trusted Customer

14 days ago

Date of purchase: 05/12/2025

CUSTOMMADE

View product website

The service I received was absolutely fantastic. The young Italian lady was Ciara was so understanding and professional and very friendly. Thank you. Also when I picked up my items the young man...

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Formal : Exceptional

None : Exceptional

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About Moss

A passion for style, unrivalled expertise and a proud heritage that spans over 170 years. We’re all about making you feel on form, about giving you the confidence to take on any moment.

Moss has over 100 stores nationwide.

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020 7447 7200

128 Albert Street, Camden, London, City of London, NW1 7NE, United Kingdom