Merchant Logo
LV General Insurance
Service
4.6
/5
Product
4.7
/5
Merchant Logo
LV General Insurance
Service
4.6
/5
Product
4.7
/5
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Product Image

Third Party Claim

4.7
/5

5

4

3

2

1

1,204

159

30

17

57

1467

ratings

over the past year

Ease of process : Excellent
1,462 out of 13,511 reviews
Time:
Past year
Trusted Customer
12 hours ago
Date of purchase: 06/07/2025
Third Party Claim
Ease of process : Exceptional
LO
Lorraine
Wirral
1 day ago
Date of purchase: 06/10/2025
Third Party Claim
Very pleasant and helpful staff. Everything was explained to me clearly.
Ease of process : Exceptional
JA
James
Birmingham
1 day ago
Date of purchase: 06/11/2025
Third Party Claim
Brilliant customer service, seamless from start to finish and helpful friendly telephone advice team. Also received a goodwill payment for going direct through the third party insurance which was the...

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Ease of process : Exceptional
Trusted Customer
3 days ago
Date of purchase: 06/09/2025
Third Party Claim
This was supposed to be easy. We had to chase everything we had to pay additional insurance cover Will get it back by why do we have to pay this upfront. Had to go to hire car company to sort out...

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Ease of process : Good
Merchant Logo
Simona
LV General Insurance
2 days ago
We’re sorry to hear you’re unhappy with the experience you’ve had with us. If you would like to contact us so we can investigate, please email LVGICares@lv.co.uk and we'll look into it. ^Simona
Trusted Customer
1 day ago
When do we get the promised pay out for using you s as nd when do I get reimbursed the insurance costs
Trusted Customer
2 days ago
Date of purchase: 06/10/2025
Third Party Claim
I was recently a bumped by a a driver who was insured via LVE. They accepted liability and throughLVE's third party claim process I was very well looked after. They organised the repairs which were...

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Ease of process : Exceptional
ME
Melvin
YORK
2 days ago
Date of purchase: 06/10/2025
Third Party Claim
The whole experience was handled very professionally.
Ease of process : Exceptional
TI
Tina
2 days ago
Date of purchase: 06/10/2025
Third Party Claim
Great experience very quick and thorough, staff all helpful and professional. Highly recommend LV
Ease of process : Exceptional
SA
Sam
Poole
2 days ago
Date of purchase: 06/09/2025
Third Party Claim
First class service and overall great insurance company. Will change to LV when my insurance runs out.
Ease of process : Exceptional
Trusted Customer
3 days ago
Date of purchase: 06/04/2025
Third Party Claim
Ease of process : Exceptional
Trusted Customer
3 days ago
Date of purchase: 06/09/2025
Third Party Claim
Ease of process : Exceptional
About LV General Insurance
.
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Accounts Payable Department County Gates, Bournemouth, Dorset, BH1 2NF, United Kingdom
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About LV General Insurance
.