Well, ordered six skeins. You only had six available. I needed 7, but figured I could order a single skein for an inside pocket. When I got my order, y’all sent me two different dyelots. You as a...
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Yuliia
LoveCrafts
14 days ago
Hello,
Thank you for your feedback. I completely understand your concern, especially when dye lot consistency is so important for a project.
I can see that you hadn’t contacted us about this previously, so I’ve just sent you an email to help and take a closer look at the order details with you. Once we’ve checked everything through, we’ll be happy to assist further.
Best wishes,
Julie and the LoveCrafts Team
Hello,
Thank you for your feedback.
I’m sorry to hear there was confusion regarding the delivery. As you ordered a PDF pattern, this is a digital product and won’t be sent by post.
You can access your PDF pattern by following the link in your order confirmation email. It’s also available anytime in your Pattern Library within your customer account.
If you have any trouble accessing it, please don’t hesitate to contact us, and we’ll be happy to help.
Best wishes,
Julie and the LoveCrafts Team
Date of purchase: 04/21/2026
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Trusted Customer
Feefo Verified
3 days ago
Service was great and I got my yarn quicker than I can get to the project!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Visit LoveCrafts.com and you’ll see a world designed for makers. We’re dedicated to creating a place where makers’ projects are celebrated, advice is shared and it’s easy to buy supplies for your selected craft.