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ratings over the past year

Homefire is no longer an active Feefo customer
Displaying all 1,623 reviews
Trusted Customer
8 years ago
Date of purchase: 09/19/2016
Good service by Logs2U
Good product and price, delivery time could have been shorter.
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Trusted Customer
8 years ago
Date of purchase: 09/19/2016
Good service by Logs2U
Good all round service.
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Trusted Customer
8 years ago
Date of purchase: 09/19/2016
Excellent
They are brilliant
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Trusted Customer
8 years ago
Date of purchase: 09/12/2016
What Trusted Customer said about Homefire:
Excellent service by Logs2U
Very good value for money including delivery to the door
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Trusted Customer
8 years ago
Date of purchase: 09/12/2016
What Trusted Customer said about Homefire:
Recommend fully
Spot on and timely delivery
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Trusted Customer
8 years ago
Date of purchase: 09/12/2016
Excellent service
Text message received the day before. In my absence, coal. wood and kindling all stored tidily and the coal tipped into the bunker and the empty sacks removed.. Back gate left shut. Couldn't really...

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Trusted Customer
8 years ago
Date of purchase: 09/12/2016
Reduced quantity, increased price
The bags of kiln dried logs were not filled properly. I've bought these for a number of years and noticed how light the bags were compared to before. Although they aren't sold by weight it was quite...

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Merchant Logo
emma.mellor@cplindustries.co.uk
Homefire
8 years ago
Thank you for your feedback. I have been informed that this issue has been dealt with by our Query Resolution Team following the order being delivered. If you wish to discuss this further please feel free to contact us.
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Trusted Customer
8 years ago
Date of purchase: 09/12/2016
Great logs and good delivery service
Fab quick delivery. Highly recommended
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Trusted Customer
8 years ago
Date of purchase: 09/12/2016
What Trusted Customer said about Homefire:
Not impressed again, didn't turn up on the day promised unless delivered af...
Not impressed again, didn't turn up on the day promised unless delivered after I had gone to bed, stayed in especially
Merchant Logo
emma.mellor@cplindustries.co.uk
Homefire
8 years ago
Thank you for your feedback. I have been informed that this issue was dealt with by our Query Resolution Team at the time of the delivery. If you wish to discuss this further please feel free to contact us.
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Trusted Customer
8 years ago
Date of purchase: 09/12/2016
Excellent service by Logs2U
Simple to order on line. No hassle delivery.
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About Homefire
Homefire is part of Homefire Group Ltd., the UK’s largest coal and solid fuel supplier, with over 30 coal depots nationwide. Our friendly and local service has helped us gain over 90,000 regular customers, and we also hold the Royal Warrant to supply solid fuel to His Majesty The King.
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Westthorpe Fields Road, Killamarsh, Sheffield, South Yorkshire, S21 1TZ, United Kingdom
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About Homefire
Homefire is part of Homefire Group Ltd., the UK’s largest coal and solid fuel supplier, with over 30 coal depots nationwide. Our friendly and local service has helped us gain over 90,000 regular customers, and we also hold the Royal Warrant to supply solid fuel to His Majesty The King.