ordered on 23 jan. received text msg on 31jan. saying coal will be delivered on
1 feb waited all day no delivery and no msg as to why. so I phoned yr
customer serv office and cancelled order. cheers
emma.mellor@cplindustries.co.uk
Homefire
8 years ago
Thank you for your feedback. Please accept our apologies regarding the issues you have encountered. I can confirm that the refund has been processed and the money should be back in your account.
Logs arrived within the time specified. I usually buy kiln dried products, but I am sorry to say that the last two or three deliveries have been disappointing. Most of the logs are really too big for...
Fantastic service. Delivery man always so pleasant and helpful, dropping off exactly where we need the logs. The products are excellent (logs and heat logs). Would definitely recommend, have used...
Simple to use website, good delivery within the timescale given.
Good idea of them texting the day before so you know it is on the way
Good quality coal
Would recommend
Homefire is part of Homefire Group Ltd., the UK’s largest coal and solid fuel supplier, with over 30 coal depots nationwide. Our friendly and local service has helped us gain over 90,000 regular customers, and we also hold the Royal Warrant to supply solid fuel to His Majesty The King.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Homefire is part of Homefire Group Ltd., the UK’s largest coal and solid fuel supplier, with over 30 coal depots nationwide. Our friendly and local service has helped us gain over 90,000 regular customers, and we also hold the Royal Warrant to supply solid fuel to His Majesty The King.
