Laughing Lion Herbs Reviews

Customer paid for the cheapest possible shipping (1st class USPS) which is 7-14 business days for delivery. Juneteenth is a new federal holiday that caused the shutdown of all government facilities including USPS. Her order was placed on the 17th and shipped same day as we guarantee. USPS does not include Weekends in their delivery estimates unless you pay for overnight express. So her package sat in the Denver hub of the Postal Service until Tuesday due to the holiday. It was then delivered today, June 24th with a total number of business days of 4. This is exceptionally fast for 1st class mail. Customer did not pay "to get her package sooner" she chose the cheapest possible and slowest possible method. We have attempted to contact her multiple times with no response offering to allow her to return her unopened product for a full refund.

Ma'am you can share any screenshot you want because you selected USPS 1st Class mail which does not provide any delivery estimates. It's entirely possible that if you viewed our site on an older mobile device that it was not displaying correctly and when you selected the method you wanted to it selected 1st class. However, if you look at your invoice and the charge on your account you'll see that you paid around $6 for shipping. Our standard priority service (2-day fedex) is over $10 and we consider that "standard" an upgraded speed would be 1-day /overnight which would cost you at least $30 or more just for shipping. So you can be angry at us all you want but in the end, we have the emails showing we tried to contact you, the call logs from our VOIP system that show we called, and we shipped the order the exact way you paid and placed the order. I'm terribly sorry that you thought you were ordering something faster but you failed to contact us until the day before your package arrived and we have no control over changing the shipping method once its left our facility. Once again, we have offered to provide you with a 100% refund on your order due to your frustration with the process and you have failed to take advantage of that offer. It remains available to you for up to 30 days after you placed your order. So please feel free to reach out should you wish to send back the product for a 100% refund. We are sorry you feel this way about our company and service. We have tried everything in our power to make you happy but you are apparently determined to be angry which of course is your right. We wish you the very best in your future endeavors and hope you consider the importance of only purchasing kratom from AKA GMP Qualified vendors to protect yourself from the untested products on the market.