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Laughing Lion Herbs Reviews

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ratings over the past year

Laughing Lion Herbs is no longer an active Feefo customer
Displaying all 526 reviews
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Shauna Smith
3 years ago
Date of purchase: 10/14/2021
What Shauna Smith said about Laughing Lion Herbs:
A few improvements
Consistency of product, don't offer shipping services that are vaguely explained, kind customer service that actually listen to theiir customers.
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Matt
Laughing Lion Herbs
3 years ago
Customer likes to complain but continues to order (dozens of times). The order arrived the day it was clearly indicated at checkout. There were no delays, the website was extremely clear on shipping times but we believe the customer ignored the website and only saw "FedEx 2-Day" and assumed that ordering at 9pm at night that we'd somehow ship that day and it would arrive in 2 days including the ordering day. Our website very clearly states "FedEx (2nd Day Date Items Will Ship: Thu, Oct 14 Expected Delivery: Mon, Oct 18) " And customer states this is vaguely explained". We are unable to help people who refuse to allow us to help.
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Joe
San Francisco
3 years ago
Date of purchase: 10/12/2021
What Joe said about Laughing Lion Herbs:
Excellent Product and Customer Service with Super Fast Delivery
These folks are really top notch. They are super helpful, shipping is lightning fast, and their product is the best I've ever come across. You won't be disappointed With Laughing Lion Herbs, they are...

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Craig Corley
3 years ago
Date of purchase: 10/12/2021
What Craig Corley said about Laughing Lion Herbs:
Fantastic customer service
The service is great. I enter a code incorrectly and Nadia called me and let me know about it. That is what I consider going above and beyond. Most companies would have not have bothered. I would...

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AMANDA BEZNER
3 years ago
Date of purchase: 10/11/2021
What AMANDA BEZNER said about Laughing Lion Herbs:
Quality, Consistency, great customer service & speedy delivery
I have been a customer for about 3-4 years now with Laughing Lion and make purchases every 2-3months they are the only vendor I use and they are the only vendor who is completely transparent with...

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Trusted Customer
3 years ago
Date of purchase: 10/11/2021
Happy customer, repeatedly!
I’ve been a repeat customer of Laughing Lion. Consistently good product. Good people. Helpful communications. Reliable order process and shipping.
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JOSHUA SULLIVAN
3 years ago
Date of purchase: 10/11/2021
What JOSHUA SULLIVAN said about Laughing Lion Herbs:
Amazing customer service
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Teresa
Scottsdale, Az
3 years ago
Date of purchase: 10/10/2021
What Teresa said about Laughing Lion Herbs:
Great Product, highly recommend
I would highly recommend Laughing Lion. Two of my family members recommend them and now I see why! Prior to ordering, I emailed them a couple of questions. They responded quickly and professionally....

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Trusted Customer
3 years ago
Date of purchase: 10/07/2021
Promptly contacted me to resolve shipping issue
The service was great, after realizing that I had selected UPS shipping to a PO Box they contacted me to get the proper street address (via USPS Street Addressing service) so that UPS would deliver,...

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dave hebb
3 years ago
Date of purchase: 10/01/2021
What dave hebb said about Laughing Lion Herbs:
Shipping *****
Completely and utterly messed up order. Cant seem to get a handle in the shipping department.wondering what to do now.
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Matt
Laughing Lion Herbs
3 years ago
We pride ourselves on accuracy and speedy shipping along with excellence in customer service. May I ask what happened? Please email me at mattf@laughinglionherbs.com and we will make it right Dave. I apologize for any inconvenience this has caused but if we made a mistake we will make it right and that always Includes extra product for free!
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zelma vara
3 years ago
Date of purchase: 09/29/2021
What zelma vara said about Laughing Lion Herbs:
IT WAS DELIVERED LATE. I PAID EXTRA FOR A QUIKER DELIVERY!!! I SHOULD GET A REFUND FOR MY XTRA CHARGE FOR FED EX SERVICES.
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Matt
Laughing Lion Herbs
3 years ago
Please contact us by phone or email providing your order # and we will investigate to see if FedEx owes us a refund on the delayed shipment. They suspended the guarantee on delivery days on anything except overnight packages due to COVID. While we understand this is incredibly frustrating, Laughing Lion has no control over the delivery times for FedEx or USPS. We will be glad to refund you the shipping cost If you paid for overnight shipping and FedEx didn’t deliver overnight! Please email store@laughinglionherbs.com and reference your order number and we will be happy to help!
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About Laughing Lion Herbs
Laughing Lion Herbs is the Nation's Leading cGMP Qualified Kratom Store! With retail sales online on our website, our brick and mortar store in Colorado Springs, and our extensive selection of White Labeling products for wholesale, we are your one-stop-shop for all your kratom and herbal needs!
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5310 Montebello Ln, Colorado Springs, Colorado, 80918, United States
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About Laughing Lion Herbs
Laughing Lion Herbs is the Nation's Leading cGMP Qualified Kratom Store! With retail sales online on our website, our brick and mortar store in Colorado Springs, and our extensive selection of White Labeling products for wholesale, we are your one-stop-shop for all your kratom and herbal needs!