Received this survey before the item has been delivered.
Bit daft really. Systems should prevent this from happening…
Vickie Hawley
Kitchen Knives
8 months ago
Thank you for your feedback, we delay the sending of the surveys for when we hope the products will be delivered, the feedback isn't directly linked to our dispatch system so Feefo doesn't know when the order has been delivered.
Brilliant communication throughout the order process all the way to delivery. The ordering was easy on the website and delivery was prompt. And all this at a very reasonable price!
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.