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JustAnswer Reviews

https://www.justanswer.com/

Rated

Exceptional

JustAnswer is the world’s largest Expert marketplace, offering 24/7 access to verified professionals across 150+ categories.

Service

4.9

/5

5

4

3

2

1

1,929

124

4

1

5

2,063

ratings over the past year

Displaying all 2,063 reviews

Trusted Customer

3 months ago

Date of purchase: 03/25/2025

The person helping me was very knowledgeable on the subject and you could tell he had a very good background on repairing furnaces and AC.

0

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Trusted Customer

3 months ago

Date of purchase: 03/23/2025

Creating an Account

I am 72 Advised Carol up front. Her patience and reassuring me step by step calmed me down.

JustAnswer Team

JustAnswer

3 months ago

Hello, Thank you for sharing your review of your JustAnswer experience via Feefo. We appreciate you so much for taking the time to leave us this amazing review! We can’t wait to share your positive feedback for Carol. It’s always a pleasure to serve customers like you. We hope to see you back soon! Kind regards, Violet, JustAnswer Customer Care VioletES@justanswer.com 1-800-986-5038

0

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Trusted Customer

3 months ago

Date of purchase: 03/20/2025

JustAnswer is a reputable site

I did not get my question answered, but was refunded so I’m happy. I like the idea of this service and I would have happily paid if someone was able to provide the correct answer. Both lawyers were...

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JustAnswer Team

JustAnswer

3 months ago

Hello Janmarhen, Thank you for sharing your feedback of your JustAnswer experience via Feefo. I appreciate you making us aware of your negative experience and I apologize for the inconvenience this has caused. You can ask of up to Third Opinion from another Expert as one of your benefits. The Experts who answer our customer questions are verified by an external source to ensure the proper licensing, credentials, and education are in place for their area of expertise. Additionally, they are required to complete a series of exams so we can ensure proper and up-to-date knowledge. We look forward to be of service to you again in the not-too-distant furture. Kind regards, Violet, JustAnswer Customer Care VioletES@justanswer.com 1-800-986-5038

JustAnswer Team

JustAnswer

3 months ago

Hello Janmarhen, Thank you for sharing your feedback of your JustAnswer experience via Feefo. I appreciate you making us aware of your negative experience and I apologize for the inconvenience this has caused. You can ask of up to Third Opinion from another Expert as one of your benefits. The Experts who answer our customer questions are verified by an external source to ensure the proper licensing, credentials, and education are in place for their area of expertise. Additionally, they are required to complete a series of exams so we can ensure proper and up-to-date knowledge. We look forward to be of service to you again in the not-too-distant future. Kind regards, Violet, JustAnswer Customer Care VioletES@justanswer.com 1-800-986-5038

0

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About JustAnswer

JustAnswer is the world's largest Expert marketplace. Get 24/7 access to help from thousands of verified professionals, where and when you need it. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other vetted Experts for real-time, personalized assistance and answers, 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it. If for any reason you’re not satisfied, our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours.

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+1 415-929-9921

440 N Barranca Ave,, #7508,, Covina,, California, CA 91723, United States

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