Love Visible Image products!! Not so much Jewelry Maker.
Happier dealing directly with Visible Image. Never any problem. These people send umpteen emails all with different company names. Very confusing.
Klaudia - Help Team
Jewellery Maker
1 year ago
Dear customer,
Thank you for your review.
We are sorry to hear that you are unhappy with our service and that you find it confusing.
Looking at your order information, we can confirm that you have ordered Visible Image items through Hobby Maker and all emails confirming your order were sent from "noreply@e.visibleimage.com".
If you wish to discuss this matter further please do not hesitate to call our help team on 0800 001 4433 or send us an email at help@hobbymaker.co.uk.
Kind regards,
Hobby Maker.
Every time I have had an issue with an order, Customer Service has stepped up and taken care of it straight away, whether it has been a missing order or the order missing an item.
The ease of purchasing digital download especially if not in the UK, make the purchase instant and a person can get to crafting immediately. The ability to make as many prints of an item means you...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.