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Insight Vacations Reviews

Rated
Exceptional

The Art of Travelling in Style

Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

6,381

1,094

347

109

79

8,010

ratings over the past year

Displaying all 51,008 reviews
CA
Clyde Andrews
Queensland
8 years ago
Date of purchase: 05/12/2017
What Clyde Andrews said about Insight Vacations:
Both the tour direct - Frank Looze and Josepzh (bus driver from Hungary) were excellent.
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Bruce Wilson
8 years ago
Date of purchase: 05/21/2017
What Bruce Wilson said about Insight Vacations:
I have nothing to compare to Insight's service, so average.
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Nick
Insight Vacations
8 years ago

We are sorry that you did not care for some of the hotels we selected for you. Having read your feedback, we would like you to know that we have reached out to our Operations team to ensure that any hotel change on this itinerary was substituted with a property of an equal calibre. Thank you for giving us the opportunity to look in this and we hope to have you on board with us again.
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Ross Anderson
Tea Gardens NSW Australia
8 years ago
Date of purchase: 05/13/2017
What Ross Anderson said about Insight Vacations:
The standard was well below what we were sold by the Agent.
Tour director and driver very good. Basically the overall experience was below our expectations, given the tour was very highly recommended by the Travel Agent. Coach comfort, hotels, meals and "free...

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Enrique Garriga
Miami, FL
8 years ago
Date of purchase: 05/21/2017
What Enrique Garriga said about Insight Vacations:
Top notch hotels, worry free vacation. Everything taken care of on your behalf. Excellent site selections.
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Trusted Customer
8 years ago
Date of purchase: 05/26/2017
Overall we really enjoyed our trip with Insight Vacations! The Chelsea Flower Show and Monet's Garden were highlights. Our tour guide, Brian Ridley was very knowledgeable, personable and...

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Trusted Customer
8 years ago
Date of purchase: 05/27/2017
Excellent service.
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Peter Van Merkesteyn
8 years ago
Date of purchase: 05/19/2017
What Peter Van Merkesteyn said about Insight Vacations:
It waseverything we expected it to be, meeting a high standard
We both enjoyed the vacation, the trip was everything we expected it to be. If I was to be critical I would say that some of the visits e.g. to pick one: the wood inlay place, they were more...

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Gerald Bush
8 years ago
Date of purchase: 05/23/2017
What Gerald Bush said about Insight Vacations:
One add'l day in Rome, Florence, Venice, Assisi, and Amafi would have great
Professionalism "7". Personableness "3". Tour director kept us moving & on time. She did not like questions. Answers were short and very abrupt. Some of her comments were inappropriate. Some...

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Nick
Insight Vacations
8 years ago

Thank you for reaching out to us with your impressions of our Italian Escapade. While we are pleased to read that our Coach Driver did a fantastic job, we are truly sorry to learn that you felt our Tour Director was not genuinely caring and professional. As you very well said, a Tour Director plays a vital role in your vacation and so we would like to take this opportunity to discuss this matter with her and her Manager. In addition, we have carefully read the comments you put forward regarding your guest room in Florence and Venice. We should never have given you this impression and will be addressing these issues directly with our two hotel partners and their management team.
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Wayland Patterson
8 years ago
Date of purchase: 05/18/2017
What Wayland Patterson said about Insight Vacations:
Great service, porterage and tour info!
Did well at keeping the tour on-schedule, kept the travelers well informed, did an excellent job ensuring the luggage was delivered to the correct rooms and pick-up timely, answered questions from...

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Susan Baldock
New Zealand
8 years ago
Date of purchase: 05/27/2017
What Susan Baldock said about Insight Vacations:
Worth going on to sit back and have the hard workl done.
They were friendly, helpful and very aware of anything that needed to be noted. The information given was very good and you were aware of times etc because of good advice. The only thing I would...

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About Insight Vacations
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.
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Travel House, Rue Du Manoir, St Peter Port, Guernsey, Guernsey, GY1 2JH, Guernsey
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About Insight Vacations
There is no more inspirational way to discover the world than with Insight Vacations. Our premium guided tours are unique and designed with immense care, based on over 35 years experience.