Imperial Rooms Reviews

Dear Customer, Thank you for sharing your thoughtful and amusing feedback! We're so pleased to hear that you're happy with your purchase and that it arrived quickly and well-packaged. It sounds like the king-size was the perfect choice for you—and we love that your cat appreciated it so much that they now have their very own! We understand your observation about the single size feeling thinner, but we're glad to know you still find it great value for the price. Your satisfaction (and your cat’s comfort!) truly means a lot to us. If there’s anything else we can do for you or if you need assistance in the future, please don’t hesitate to reach out. Thank you once again for your kind words and support! Warm regards.

Dear Customer, Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality of the blanket and the service you received. It’s wonderful to know that the softness, warmth, and lightweight nature of the blanket have met your expectations and that the soothing grey color complements your space so beautifully. Your feedback truly means the world to us, and it’s our goal to ensure every customer enjoys a seamless and satisfying experience. If there’s anything else we can assist you with, or if you have more items you’re looking to add to your home, we’d love to help. Thank you again for choosing us. We look forward to serving you in the future! Kind regards.

Dear Customer, Thank you for taking the time to share your feedback. We are sorry to hear that your pole arrived with scratches, and we completely understand how disappointing it must be to receive a product that doesn’t meet your expectations, even if the issue is less noticeable once installed. We always aim to provide high-quality products, and it’s clear we fell short in this instance. Please accept our sincerest apologies for the inconvenience caused. It’s encouraging to know that the packaging met your expectations, but we understand that this doesn’t make up for the flaw in the product. Could you please provide photos of the scratches? This will help us address the issue more effectively and ensure we take the necessary corrective steps. Thank you for bringing this to our attention, and we truly appreciate your understanding and patience. Best regards,