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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,029

829

137

61

92

8,148

ratings over the past year

8,116 out of 49,127 reviews
Time:
Past year
TI
Tim
Lowestoft
1 day ago
Date of purchase: 06/11/2025

Satisfied with delivery

Recommends

What Tim said about Hughes:
All good
Product reviews

0
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MA
Matt
Liverpool
1 day ago
Date of purchase: 06/06/2025

Satisfied with service

Satisfied with delivery

Recommends

What Matt said about Hughes:
I've used Hughes before so it was an easy decision for me to use them again, but they deliver the goods, they are usually the best price around and I love their customer service
0
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Trusted Customer
1 day ago
Date of purchase: 06/03/2025

Satisfied with delivery

Recommends

0
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JE
Jean
Colchester
1 day ago
Date of purchase: 06/07/2025

Dissatisfied with delivery

Recommends

What Jean said about Hughes:
I collected it myself and found everyone very helpful
0
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JE
Jerry
Colchester
1 day ago
Date of purchase: 06/10/2025

Satisfied with delivery

Recommends

What Jerry said about Hughes:
Hassle-free exchange & prompt delivery.
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0
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NI
Nick
Norfolk
1 day ago
Date of purchase: 06/07/2025

Satisfied with delivery

Recommends

What Nick said about Hughes:
You can’t beat their customer service
Product reviews

0
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CO
Colin
Horning, Norfolk
1 day ago
Date of purchase: 06/10/2025

Satisfied with service

Satisfied with delivery

Recommends

What Colin said about Hughes:
Fantastic, if I require anything electrical my first port of call will be Hughes who offer items at reasonable prices and with prompt delivery.
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KE
Keith
Bury St. Edmunds
1 day ago
Date of purchase: 06/04/2025

Satisfied with service

Satisfied with delivery

Recommends

What Keith said about Hughes:
Overall, they are good, but the staff in the shop seem more knowledgeable and better trained than the engineers that support the products.
0
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RO
robert
King’s Lynn
1 day ago
Date of purchase: 06/03/2025

Satisfied with delivery

Recommends

What robert said about Hughes:
Excellent no nonsense service,(does what it says on the tin!!!😁 what more can I say!, no
Product reviews

0
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Trusted Customer
1 day ago
Date of purchase: 06/05/2025

Satisfied with delivery

Recommends

Product reviews

0
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.