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Rated
Exceptional

We offer a range of products, from TVs and soundbars to kitchen and laundry appliances with next day delivery available.

93%

service satisfaction

92%

delivery satisfaction

97%

recommends

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

7,001

826

136

61

92

8,116

ratings over the past year

8,116 out of 49,128 reviews
Time:
Past year
PA
Pam
Suffolk
17 minutes ago
Date of purchase: 06/04/2025

Satisfied with delivery

Recommends

What Pam said about Hughes:
Always very helpful and friendly staff, I had a problem with the first microwave I bought and the staff sorted and solved it efficiently and quickly. I would always go to Hughes first.
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RI
richard
20 minutes ago
Date of purchase: 06/04/2025

Satisfied with delivery

Recommends

What richard said about Hughes:
Easy to order, best price and delivery guys extremely helpful
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Trusted Customer
26 minutes ago
Date of purchase: 06/09/2025

Satisfied with delivery

Recommends

Good
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0
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CH
Chris
Bury st edmunds
6 hours ago
Date of purchase: 06/12/2025

Satisfied with delivery

Recommends

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0
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Trusted Customer
9 hours ago
Date of purchase: 06/09/2025

Satisfied with delivery

Recommends

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RI
Richie
9 hours ago
Date of purchase: 06/04/2025

Satisfied with delivery

Recommends

What Richie said about Hughes:
Delivery drivers didn't want to come through the back door due to having to use their trolly
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Trusted Customer
17 hours ago
Date of purchase: 06/04/2025

Recommends

No problem staff great
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Trusted Customer
19 hours ago
Date of purchase: 06/03/2025

Satisfied with delivery

Recommends

Very nice and helpful people Always at your service
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Trusted Customer
21 hours ago
Date of purchase: 06/03/2025

Satisfied with delivery

Recommends

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CL
Colin Littlewood
Norwich
1 day ago
Date of purchase: 06/05/2025

Dissatisfied with delivery

Recommends

What Colin Littlewood said about Hughes:
I visited my local Hughes store. I was served by a very helpful and knowledgeable young chap. He guided me through the buying a vacuum cleaner scenario very well. And answered all my questions...

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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.
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1-5 Warwick Court, Ellough Industrial Estate, Beccles, Suffolk, NR34 7FD, United Kingdom
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About Hughes
After serving on the western front throughout the Great War, Frank Hughes trained as an electrical engineer before founding the business in Lowestoft, Suffolk, in 1921. Originally rewinding industrial electrical motors for Lowestoft's fishing fleet, Frank bought his first shop in 1928, where he built and sold radios while the family lived above. The business was incorporated in 1946, but the following year Frank passed away, leaving his children Peter, Phyllis and Jim to take over the management of the company. To this day, more than 100 years on, we remain a true family business with the third generation, with Robert and Jeremy Hughes, now at the helm. We were quick to embrace and introduce new technologies as they developed, such as televisions and labor-saving kitchen appliances. By renting these products, they became affordable for the typical household in the post-war austerity years. This early equipment was notoriously unreliable and the engineering background of the company meant that we were well placed to develop a large service infrastructure to repair them. Geographic expansion soon followed and we now have 19 stores and 5 service depots.