How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Heater Shop Reviews

https://www.heatershop.co.uk

Rated

Excellent

The Heater Shop supply the best price on all Rointe, Elnur & Haverland heaters, radiators and towel rails.

Service

4.6

Product

4.5

492

587

ratings over the past year

Displaying all 6,612 reviews

Trusted Customer

8 days ago

Date of purchase: 06/05/2025

Good service and good communication came the next day on time.lorry driver amazing

Sophie

Heater Shop

5 days ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Trusted Customer

8 days ago

Date of purchase: 05/31/2025

Unit was very easy to install.

Very quick service item received the next day.

Sophie

Heater Shop

5 days ago

Fantastic to hear, thank you very much for the really great review.

David Crossley

GOOLE

8 days ago

Date of purchase: 06/02/2025

What David Crossley said about Heater Shop:

Good experience with the Heater Shop

Very quick delivery by a really good courier (DX) but package open and slightly damaged

Sophie

Heater Shop

8 days ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.

Product reviews

Trusted Customer

11 days ago

Date of purchase: 05/30/2025

Precise Review

Very good help over the phone. Good communication, knowledge and understanding from staff member.

Sophie

Heater Shop

10 days ago

The team here at Heater Shop is thrilled to receive such a great rating, thank you.

Trusted Customer

13 days ago

Date of purchase: 05/21/2025

Looks great !!

Hi there The collider looks ok, haven't installed yet, sorry bit busy with other things in house, next weeks installation planned. So far l believe everything looks fine !!

Sophie

Heater Shop

10 days ago

Thank you for taking the time to leave a 4 star review on your new Gledhill cylinder.

Trusted Customer

14 days ago

Date of purchase: 05/28/2025

Very good price and delivery times. Communication good also.

Sophie

Heater Shop

12 days ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Trusted Customer

14 days ago

Date of purchase: 05/22/2025

Poor communication

Very poor communication

Sophie

Heater Shop

10 days ago

We're very sorry to hear the cylinder delivery was delayed. Unfortunately we were not made aware of the delivery delay. Please accept our apologies for the inconvenience.

Product reviews

Trusted Customer

15 days ago

Date of purchase: 05/27/2025

Looked nice. Unfortunately unable to use. Elusive replacement.

Very very poor service. Faulty dimplex oil filled received Damaged in packaging. Could not used. Wiring exposed. Safety issue. Ordered 9/5. Received 14/5 Returned 20/5. No replacement...

Read all

Trusted Customer

16 days ago

Date of purchase: 05/23/2025

Excellent

Sophie

Heater Shop

12 days ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Product reviews

Trusted Customer

16 days ago

Date of purchase: 05/24/2025

I'm sure all will be spot on

Fast delivery , great service. Used twice now .

Sophie

Heater Shop

12 days ago

It’s great to receive such positive feedback. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.

Product reviews

Not received a review invite?

About Heater Shop

Heater Shop specialise in supplying premium electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. We offer free next day delivery to mainland UK, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price.

Read all

01473 276686

Edison House, Edison Close, Ransomes Europark, Ipswich, Suffolk, IP3 9GU, United Kingdom