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Heart on Your Wrist Reviews

Rated
Exceptional

Heart On Your Wrist custom crafts personalized handwriting & artwork jewelry, hand stamped jewelry, and more

Service
4.9
/5
Product
4.9
/5

5

4

3

2

1

160

5

1

3

2

171

ratings over the past year

171 out of 1,838 reviews
Time:
Past year
Trusted Customer
11 months ago
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I purchased in April to gift in July and I’m beyond bummed to have spent more than a hundred dollars on something tarnished already. I do not recommend and am scrambling now to find another gift.
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Beth Philbin
Heart on Your Wrist
10 months ago
Thank you for your feedback! Sometimes the precious metals we use in our jewelry can tarnish if left exposed to still-air for an extended period. Our gift boxes are not air-tight so it could have tarnished a bit from sitting for a couple of months. I'm sorry about that! The nice thing about sterling silver and gold-filled metals, is that they can be brought back to their original shine and luster with a light polishing. We provide a free polishing pad with your order to help you remove tarnish if it happens. The tarnish can be easily rubbed off with the pad. So I hope you will try that to get it looking new again. I will message you directly about this as well, thank you.
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Adrienne Schouten
11 months ago
What Adrienne Schouten said about Heart on Your Wrist:
The customer service here is outstanding. I had an issue with the first bracelet they sent and reached out. They fixed it right away. Much appreciated.
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Trusted Customer
11 months ago
It was truly amazing and so wonderful to work with Beth. The bracelet is so beautiful and fitting for what I wanted.
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Kay Eason
11 months ago
What Kay Eason said about Heart on Your Wrist:
I have ordered several pieces of jewelry including two rings recently. They are pure PERFECTION !! Will continue ordering from here as the quality is the absolute best !!
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Trusted Customer
11 months ago
We had a little mess-up but it was quickly corrected. I appreciate that! Customers need to know they will make things right.
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Twinkle Orr
GERMANTON
11 months ago
What Twinkle Orr said about Heart on Your Wrist:
The items were just what I wanted and were beautiful.The quality was excellent. I would recommend this company.
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Trusted Customer
11 months ago
Their service was AWESOME AND FAST. My future grand daughter n law just lost her Daddy. I had one done for her and it was perfect!!!!
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Kevin Haase
11 months ago
What Kevin Haase said about Heart on Your Wrist:
Really fast turn around...less than a week. Would be nice to have a veteran discount, or notification that you were about to have a sale shortly after I ordered. Nice packaged. Piece arrived in per
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Dawn F
11 months ago
What Dawn F said about Heart on Your Wrist:
The memorial bracelet I ordered was perfect. The signature was just what we sent. The quality of the bracelet was great. And the personalized customer service was wonderful. I would definitely order
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Trusted Customer
12 months ago
Spoke to Beth about replacing a necklace. My little wife had lost. She had purchased the necklace about 10 years ago from heart on your wrist. Beth made the transaction go very smoothly.
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About Heart on Your Wrist
We offer a wide selection of beautiful, quality personalized jewelry, handcrafted for you. We back that up with great service, and a satisfaction guarantee. And we deliver it fast & free to your door! We love designing jewelry. It all starts with an inspiration, then creating or finding the design elements to make that inspiration a reality. Here at our studio in California, we create custom charms, stones, and more. Then, we scour the world to find unique and fun elements to complement them. In the end, we strive to create designs that are joyful not only for us to create, but for you to wear. But, personalized jewelry is about YOU. And while the designs we offer usually have a number of options for you to choose from, you may decide you'd like it made it a little bit differently, or you may want to design one yourself. No problem! We're here to help make your dream jewelry a reality.
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108 Gilbert Ave, Menlo Park, California, 94025, United States
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About Heart on Your Wrist
We offer a wide selection of beautiful, quality personalized jewelry, handcrafted for you. We back that up with great service, and a satisfaction guarantee. And we deliver it fast & free to your door! We love designing jewelry. It all starts with an inspiration, then creating or finding the design elements to make that inspiration a reality. Here at our studio in California, we create custom charms, stones, and more. Then, we scour the world to find unique and fun elements to complement them. In the end, we strive to create designs that are joyful not only for us to create, but for you to wear. But, personalized jewelry is about YOU. And while the designs we offer usually have a number of options for you to choose from, you may decide you'd like it made it a little bit differently, or you may want to design one yourself. No problem! We're here to help make your dream jewelry a reality.