Thank you for your lovely review. We understand how difficult is travelling with COVID-19, so this is the least we can do to assist our clients. We're pleased to hear that you visited Guernsey eventually and that you enjoyed it :)
The hotel staff were friendly and it was clean. It was a little dated decor wise and breakfast was only served to 9am but it was in a nice location and we achieved everything we wanted from our break...
Appalling service at a dreadful hotel.Booked in somewhere else after just one night. Think maybe Alex Polizzi would have her work cut out here!
Lydia Smith
Guernseytravel
7 years ago
We are very sorry to hear that you weren't happy with your stay at the Wayside Cheer Hotel. We have spoken to the hotel but they don't recall any complaint from when you left. If you would like to tell us more details we'd be happy to look at this and speak to the hotel about your concerns as it's important to us that our clients are happy and comfortable with their holiday accommodation. You can contact our Customer Services Manager direct at celine.bentley@citravelgroup.com.
the breakfast only served until 9.00 also reception only open untill 5.00 then you have to find someone
in the bar to help you. We got the key to our room with to extra keys but was not told which...
They put so much effort in to making their hotel in to an all round entertaining, relaxing and gourmet event like no other. Price beating other similar hotels that offer less.
Although the staff were friendly and helpful the facilities were unimpressive.The main problem we had was the lack of water in the shower which kept running cold or cutting out completely throughout...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.