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Gray Line Reviews

Rated
Good
Service
3.9
/5
Product
4.1
/5

5

4

3

2

1

97

17

20

12

21

167

ratings over the past year

166 out of 20,481 reviews
Time:
Past year
Trusted Customer
1 year ago
Date of purchase: 06/09/2024
Well worth the money
Wonderful. Left a jacket on bus, called and advised, jacket was retrieved and delivered to us the next day.
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MF
Mike Field
Cambridge, England
1 year ago
Date of purchase: 06/11/2024
What Mike Field said about Gray Line:
Pompeii and Vesuvius
A well thought through and efficiently organised trip. Thanks and congratulations to the staff.
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Trusted Customer
1 year ago
Date of purchase: 06/09/2024
Great staff, very satisfied with tour
Great staff Professional Nice well maintained equipment
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AM
Arturo M
Chicago
1 year ago
Date of purchase: 06/07/2024
What Arturo M said about Gray Line:
The experience was good and easy to reach, considering it was raining on that day. There are a lot of points of interest and you can get a great overview of all the city of you have time...

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Cheryl Holbeck
Michigan
1 year ago
Date of purchase: 06/08/2024
What Cheryl Holbeck said about Gray Line:
A beautiful day in Napa!
Excellent service! Our tour guide was informative and took good care of us! We felt safe and comfortable and could enjoy drinking wine with no worries!
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NO
Nora
Washington State, USA
1 year ago
Date of purchase: 06/03/2024
What Nora said about Gray Line:
Gray Lines Hop-on-Hop-off tours was so much fun and very useful!
Excellent. very helpful, friendly, knowledgeable guides and drivers.
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RA
Rafael
Montreal
1 year ago
Date of purchase: 06/01/2024
What Rafael said about Gray Line:
Unreliable tour
Terrible. No solution
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Trusted Customer
1 year ago
Date of purchase: 06/13/2024
Trip to and from destinations was filled with interesting facts and history.
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Trusted Customer
1 year ago
Date of purchase: 06/10/2024
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Trusted Customer
1 year ago
Date of purchase: 06/07/2024
hope you have a Plan B
I still don't know if I got a refund after being shut out of the tour i booked confirmed and paid for
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Gray Line Customer Support
Gray Line
10 months ago
Hello, Thank you for sharing your experience with us at Gray Line Worldwide. I checked our records regarding your tour in San Francisco. Your tour was scheduled for June 7. On May 30, we received a request from Gray Line of San Francisco to cancel and refund your tour "per customer request". Therefore, we cancelled and refunded this tour on June 3, four days before your tour was to take place. So, as far as our records show, your tour was scheduled for June 7, but was cancelled and fully refunded prior to departure. It seems as if this tour was not confirmed nor paid for. If you still need any further assistance, please reach out to us at info@grayline.com. - The Gray Line Worldwide Support Team
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.