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Gray Line Reviews

Rated
Excellent
Service
4
/5
Product
4.1
/5

5

4

3

2

1

90

20

17

11

18

156

ratings over the past year

156 out of 20,495 reviews
Time:
Past year
Trusted Customer
7 hours ago
Date of purchase: 07/13/2025
Voucher purchase
Very easy to purchase the transfer voucher. Hoping everything else goes as smoothly.
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Trusted Customer
7 hours ago
Date of purchase: 07/13/2025
Relaxing and knowledgeable
Besides having a hard time finding the bus stops, we enjoyed the tour.
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Trusted Customer
15 hours ago
Date of purchase: 07/11/2025
Waited 50 mins for bus and no apologies
see review in previous page
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AO
Adrianna Ocegueda
Barcelona
2 days ago
Date of purchase: 07/10/2025
What Adrianna Ocegueda said about Gray Line:
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Trusted Customer
5 days ago
Date of purchase: 07/07/2025
Good tour once we found it.
See my previous remarks.
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Trusted Customer
8 days ago
Date of purchase: 07/05/2025
Finally going to visit Georges Island
Easily bought tickets for tour next month. Payment in my currency.
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Trusted Customer
11 days ago
Date of purchase: 06/30/2025
Heidiland Tour
I found that when using Google on my computer that my sale did not progress to the payment stage, but I was able to purchase on my husband's computer using Bing. There was a glitch when clicking on...

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Trusted Customer
12 days ago
Date of purchase: 06/30/2025
Didn’t get any service unfortunately because tour was cancelled
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Gray Line Customer Support
Gray Line
10 days ago
Hello, We are very sorry to hear about this recent experience in Halifax and we appreciate you taking the time to share it with our Worldwide team. We are looking into this and we will update you shortly. Should you need anything else in the meantime, please reach out to us at info@grayline.com - The Gray Line Worldwide Support Team
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Gray Line Customer Support
Gray Line
6 days ago
Hello, Thank you for your patience while we looked into this with our Halifax team. Unfortunately, the tour did not reach minimum numbers. We do apologize for the lack of communication on this ahead of time. We have fully refunded your booking as you were unable to take the tour. If you need any further assistance, please contact us at info@grayline.com. - The Gray Line Worldwide Support Team
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Trusted Customer
13 days ago
Date of purchase: 06/30/2025
Using Gray-Line bus tours.
Not yet undertaken. It will take place this Saturday. Hard to determined or give feedback on a future event. Give me this feedback form afterwards. Thank you.
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Thomas Hanson
York, UK
13 days ago
Date of purchase: 05/29/2025
What Thomas Hanson said about Gray Line:
Highly Informative KSC Tour with Oscar's Guidance
The service was fast, efficient, and informative. Oscar's knowledge of the space centre eclipsed that of some of the actual staff there, and even though there have been restrictions put in place for...

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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.
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1541 N. Marion St. #18267, Denver, Colorado, 80218, United States
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About Gray Line
Gray Line is the largest provider of sightseeing tours on the planet. For more than 100 years, Gray Line has been at the center of creating and operating the best traveler experiences in the world’s most sought after sightseeing destinations. With thousands of tours and experiences in more than 700 locations, spanning six continents, Gray Line is also the largest direct supplier of destination services to online travel sellers, wholesalers and travel agents. Founded in 1910, Gray Line has grown into the most well-known consumer brand in sightseeing tours. Its global network of elite providers operates day tours, airport transfers, hop-on hop-off tours, multi-day packages, walking tours and other specialized destination services. For more information, visit GrayLine.com.