How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Golden Tours Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,406 reviews

Trusted Customer

11 years ago

Simply Paris, Fully Escorted Day Trip with Transfer

More reviews of this product (16)View product website

Date of purchase: 07/09/2014

Trusted Customer

11 years ago

Paris Overnight with Transfer

More reviews of this product (2)View product website

Golden Tours are well aware of the complaint I raised with them and as yet still unresolved. Was given poor and incorrect information and feel totally undervalued as a customer and am waiting for...

Date of purchase: 06/24/2014

Trusted Customer

11 years ago

LEGOLANDÂ® Windsor with Return Transportation

More reviews of this product (12)View product website

Very pleased with the transport too. It is just great to arrive at the main entrance. Coach for return trip easy to catch and on time !!!

Date of purchase: 07/08/2014

Trusted Customer

11 years ago

Stonehenge and Bath Tour from London

More reviews of this product (113)View product website

I've joined a one day tour to Stonehenge and Roman Bath. This journey was great. We first visited the Roman Bath in Bath and then the Stonehenge in Salisbury. On the way, the tour guide told the...

Date of purchase: 06/24/2014

Trusted Customer

11 years ago

The Total London Experience with Lunch

More reviews of this product (47)View product website

Everything with the tour was fine. It was just difficult to hear anything the guide said while we were on the bus. The other problem was letting the group loose after the river transfer to London...

Date of purchase: 07/01/2014

Trusted Customer

11 years ago

EDF Energy London Eye - Standard Ticket

More reviews of this product (38)View product website

Booked this as part of the OT tour, spoke to the staff who allowed us to stop off at the Eye due to traffic hold ups and we manged to get another bus back to Victoria. Again the bus inspector on the...

Date of purchase: 07/03/2014

Trusted Customer

11 years ago

Windsor Castle, Roman Baths and Pump Room & Stonehenge

More reviews of this product (689)View product website

Date of purchase: 07/06/2014

Trusted Customer

11 years ago

Windsor Castle, Roman Baths and Pump Room & Stonehenge

More reviews of this product (689)View product website

Only good because I got to experience but poor due to rushed time because the tour started late.

Date of purchase: 07/09/2014

Trusted Customer

11 years ago

Simply Stonehenge - Afternoon

More reviews of this product (63)View product website

We were only allowed 1.5 hours at Stonehenge, and that included waiting in long lines for a shuttle bus to take us to the site. This cut down the time at Stonehenge to less than one hour. This is not...

Date of purchase: 07/03/2014

Trusted Customer

11 years ago

Windsor, Oxford and Stonehenge