Wholesale Pallet Offer | Wholesale 2 ply Blue Centrefeed Rolls |Galleon

Thank you for your feedback on your recent purchase from Galleon Supplies. I am sorry to read that you are disappointed with the service you have received. I can see that your order will arrive a day later than our advertised lead times which is 3 - 5 working days. ( Order within 5 hrs, 3 mins and 5 secs for delivery BY Friday 7th July Excluding Pallets and Remote Postcodes (3-5 days) and i can only apologies that you were not advised of the delay which unfortunately was due to stock coming in to our warehouse later than anticipated. I am aware that you have been ordering from us for a while and have often received your goods the next day when ordered before 2pm. We always used Tuffnells ( who have now gone into administration ) and they could deliver our pallets much earlier than expected on most occasions. However our new carrier is on a 3 day service going forward which keeps us within our 3 - 5 day advertised lead time. We do pride ourselves on our Customer Service and I am sorry you feel you were let down on this occasion. Thank you for your valued custom and I hope we can be of service to you again in the future. Kind regards Paula Footman Galleon Supplies Customer Service Team www.galleonsupplies.co.uk