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FlyDirect Reviews | Customer Service Reviews for https://www.feefo.com/reviews/fly-direct | Feefo

431 out of 2,551 reviews

Time:

Past year

Trusted Customer

11 months ago

Date of purchase: 06/22/2024

Wonderful mini-break with direct flight from Jersey.

Good communication, punctual. Easy check ins, friendly staff.

Gina Stabler

FlyDirect

11 months ago

Thank you for your wonderful review, it is lovely to hear that you enjoyed exploring Croatia and the journey with FlyDirect ticked all the boxes!

Product reviews

Trusted Customer

11 months ago

Date of purchase: 06/22/2024

Will definitely use them again.

Efficient handling of phone calls, emails and final travel arrangements.

Gina Stabler

FlyDirect

11 months ago

Thank you very much for your great review, we look forward to welcoming you on a future FlyDirect trip

Product reviews

Mr M Hanley

Jersey

11 months ago

Date of purchase: 06/22/2024

What Mr M Hanley said about FlyDirect:

Answers quickly when I wanted to add golf clubs! Everything else was first class

Gina Stabler

FlyDirect

11 months ago

Thank you for your review, it is great to hear that our customer service team could assist with the arrangements of adding golf clubs to your booking, we look forward to welcoming you back on a future trip with us at FlyDirect

Product reviews

Mrs C Barton

St Helier

11 months ago

Date of purchase: 06/22/2024

What Mrs C Barton said about FlyDirect:

Fantastic Faro Direct

Clean comfortable plane, on time, friendly crew and a nice drink and a snack. Generous luggage allowancel. Personal and efficient service also from office and ground staff.

Gina Stabler

FlyDirect

11 months ago

Thank you very much for your lovely 5 star feedback, we are glad you enjoyed your FlyDirect experience and had a great visit to the Algarve, we hope to see you on-board on a future trip!

Product reviews

Trusted Customer

11 months ago

Date of purchase: 06/16/2024

Faro 2024

Friendly and professional

Gina Stabler

FlyDirect

11 months ago

Thank you for your kind words, we are glad you had a nice time this summer in the Algarve - Thanks - FlyDirect

Product reviews

Mr G Wilson

Peel Isle of Man

11 months ago

Date of purchase: 06/15/2024

What Mr G Wilson said about FlyDirect:

Satisfactory

Good. We had a problem as taxi service took us to wrong hotel. Impossible to contact Flydirect or taxi firm until after weekend. When Flydirect were contacted problem was sorted and we were...

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Gina Stabler

FlyDirect

11 months ago

Thank yo for your feedback, I am glad to hear that you enjoyed your time in the Algarve after the initial taxi problem! I can see you have already been in touch the customer service team and we have arranged the refund for you, we hope that you choose to book with us at FlyDirect on a future occasion

Product reviews

Trusted Customer

11 months ago

Date of purchase: 06/16/2024

Fabulous time in Portugal!

An easy booking process with good communication, and a very positive experience on both outbound and inbound flights. The only negative was the very early time of the return!

Gina Stabler

FlyDirect

11 months ago

Thank you for your lovely feedback after your recent holiday in the Algarve, we look forward to welcoming you on future FlyDirect flights and holidays!

Product reviews

Trusted Customer

11 months ago

Date of purchase: 06/15/2024

Excellent holiday stay

All good. Special Assistance arranged. Prompt response to questions. Flight departed late caused by problems at Jersey, creating a very late arrival at Palma Airport. Otherwise very satisfied.

Gina Stabler

FlyDirect

11 months ago

Thank you for your feedback, it sounds like overall you had a fantastic time and you really enjoyed you stay at the Grupotel Maritimo. We do apologise for the delay in your outbound journey, we hope that this doesn't deter you from a future holiday with us at FlyDirect

Product reviews

Trusted Customer

11 months ago

Date of purchase: 06/16/2024

Brilliant Holiday

Helpful and efficient

Gina Stabler

FlyDirect

11 months ago

Thank you for your lovely feedback, we are glad you enjoyed your time in Majorca - Thanks - FlyDirect

Product reviews

Mrs B De Oliveira

Jersey

11 months ago

Date of purchase: 06/15/2024

What Mrs B De Oliveira said about FlyDirect:

Direct Flights with FLYDIRECT

Brilliant all round, reservations, payments, check in and onboard service cannot be faulted.

Product reviews

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About FlyDirect

FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.

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Heron House, Jersey Airport, Jersey, Jersey, JE1 1BW, Jersey

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FlyDirect Reviews

CroatiaMore reviews of this product (35)View product websiteThe flights were on time, and very smooth. We flew from Jersey to Split. On arrival, customs and luggage were processed efficiently. Although the signage was in Croatian, English is the second...Read all

AlgarveMore reviews of this product (144)View product websiteExcellent service by both Fly Direct and BA City Flyer. Only downside was the departure delay at Ronaldsway Airport due to staff shortages in the baggage handling area - again !

MAJORCAMore reviews of this product (701)View product websiteJust great great great

AlgarveMore reviews of this product (144)View product websiteWonderful to avoid a tedious and stressful lay-over at Gatwick or other UK airport. Great service, friendly, efficient, on-time plus a snack and a drink on board. Roomy comfortable seating. To get...Read all

AlgarveMore reviews of this product (144)View product websiteConvenient and comfortable.

Jupiter Algarve HoteMore reviews of this product (1)View product websiteHotel excellent. Meals and dining experience perfect. Room and housekeeping good. Check in excellent after we were taken to wrong hotel by taxi firm. Booking of trips and Reception generally very...Read all

AlgarveMore reviews of this product (144)View product websiteWe had a family holiday in Lagos in June which we all enjoyed - a charming cobbled town beside a beautiful marina with lots of shops, and good value bars & eateries.

GRUPOTEL MARITIMOMore reviews of this product (10)View product websiteThis hotel is excellent. Well organised. Spotlessly clean throughout. Superb food choice on half board. Super service from all staff, very helpful and friendly. Lifeguard at pool. Plenty of chairs....Read all

EIX Alcudia HotelMore reviews of this product (24)View product websiteExcellent Hotel spotlessly clean, friendly staff, good choice of food

CroatiaMore reviews of this product (35)View product websiteSo much easier and less stress free using the great service of a direct flight. Well done FLYDIRECT, please continue to introduce worthwhile destinations as you currently offer

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