I bought this router to be able to easily set up vpn with my Nord VPN service. I was not able to get it working without a significant reduction in my download speeds. So between the router and the...
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Customer Service
FlashRouters
5 years ago
Hello! I apologize for any issues you are having with your FlashRouter. I have sent over an email so our support team can assist you in getting your FlashRouter working well!
Product reviews
Customer Service
FlashRouters
5 years ago
Hello! I apologize for any issues you are having with your FlashRouter. I have sent over an email so our support team can assist you in getting your FlashRouter working well!
received the router as a gift and it did not perform as described. we felt shortchanged.
Product reviews
Customer Service
FlashRouters
5 years ago
Apologies that you feel shortchanged! I have sent out an email to you so we can take a look at your FlashRouter's configuration and improve the performance. We look forward to working with you.
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Jay Giles
5 years ago
Date of purchase: 05/28/2019
What Jay Giles said about FlashRouters:
Great service! I just wish that the auto kill would reset itself after it reconnects. I go times with smart devices not working due to no internet.
Customer Service
FlashRouters
5 years ago
Thanks for your suggestion, Jay! We'll pass along your suggestion to the development team.
Product reviews
Customer Service
FlashRouters
5 years ago
Thanks for your suggestion, Jay! We'll pass along your suggestion to the development team.
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Trusted Customer
5 years ago
Date of purchase: 06/13/2019
Doesn't work...waste of money
Customer Service
FlashRouters
5 years ago
Thanks for posting your review. We have reached out via email to resolve this issue with you. Apologies for any inconvenience.
Product reviews
Customer Service
FlashRouters
5 years ago
Hello! Thanks for posting your review and apologies that you have not had the best experience with your FlashRouter. I have reached out via email to arrange for our team to review your FlashRouter's settings to make sure that it is working every time you use it.
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Trusted Customer
5 years ago
Date of purchase: 05/12/2019
Unit ordered, configured and shipped in timely fashion...
Customer Service
FlashRouters
5 years ago
Excellent!
Product reviews
Customer Service
FlashRouters
5 years ago
Sorry to hear that. If you're still having issues, please feel free to reach out to our support team.
Despite being advised of delivery in 6-8 weeks (!), the device arrived in 10 days. Any queries I had were answered promptly via e-mail. So, very good service.
My router is so slow. Getting actual help seems impossible. I dont know if something is wrong with my router because the range is so small compared with my tiny old router. Bizarre. Also, i sjed...
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Customer Service
FlashRouters
5 years ago
Hello! Apologies for this issue! I have reached out to you via email to arrange for a one on one remote support session with our support team to resolve the issues you are having!
Product reviews
Customer Service
FlashRouters
5 years ago
Hello! Apologies for this issue! I have reached out to you via email to arrange for a one on one remote support session with our support team to resolve the issues you are having!
Delivered on time, set up was easy except the 5g only worked once, so now I have another product collecting dust, went back to my old router
Customer Service
FlashRouters
5 years ago
Hello! Apologies for this issue. I have opened a ticket for you with some helpful information with regards to the issue you are having. We are happy to assist in getting your 5GHz network working as well.
Product reviews
Customer Service
FlashRouters
5 years ago
Hello! Apologies for this issue. I have opened a ticket for you with some helpful information with regards to the issue you are having. We are happy to assist in getting your 5GHz network working as well.
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SP
Shamil Parker
5 years ago
Date of purchase: 06/22/2019
What Shamil Parker said about FlashRouters:
The product is set-up for purpose. very easy to use. Service Question to Mike answered in direct and easy to follow instruction. Very happy with service.
Thank you.
Customer Service
FlashRouters
5 years ago
Thank you for the kind words!
Product reviews
Customer Service
FlashRouters
5 years ago
Glad to hear you're enjoying your Asus RT- AC5300!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
