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FirstXtra Financial Services Reviews

Rated
Exceptional

Expert advice and service for your Mortgages and Insurance needs

Service
5
/5

5

4

3

2

1

84

2

0

0

0

86

ratings over the past year

Displaying all 826 reviews
Trusted Customer
11 hours ago
Date of purchase: 07/22/2025
Simple, easy to work with
Very easy to deal with, always feel at ease dealing with John and Chloe. The process is made simple, never a problem to do a call and obviously knowledgeable giving you all the options
FA
Faye
Devizes
3 days ago
Date of purchase: 07/29/2025
What Faye said about FirstXtra Financial Services:
100% dedicated
Everyone we've spoken to is 100% dedicated and we feel really happy with the service. We've come back to FirstXtra for our remortgage because we know we can trust them.
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Laura
FirstXtra Financial Services
2 days ago
Many thanks for leaving your kind review of Firstxtra Financial Services. We really appreciate you taking the time to do this. Our business thrives on customer loyalty and recommendations. As you have left us such a great review, we would also be really grateful if you could recommend your friends, family and work colleagues to us and for doing so we will pay you £100 in Amazon vouchers for anyone that we do business with
GR
Graham
Fleet Hampshire
10 days ago
Date of purchase: 07/29/2025
What Graham said about FirstXtra Financial Services:
Very good service
Extremely good service especially as i had to keep changing my mind on what i need fast a clear responses to any questions in general a very good service
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Laura
FirstXtra Financial Services
2 days ago
Many thanks for leaving your kind review of Firstxtra Financial Services. We really appreciate you taking the time to do this. Our business thrives on customer loyalty and recommendations. As you have left us such a great review, we would also be really grateful if you could recommend your friends, family and work colleagues to us and for doing so we will pay you £100 in Amazon vouchers for anyone that we do business with
DO
Dorcas
15 days ago
Date of purchase: 07/29/2025
What Dorcas said about FirstXtra Financial Services:
Exceptional service!!
Exceptional service!! Both Chloe and John have been really good support in my mortgage journey. They have taken the time to go through my options explain things and they are very well informed. ...

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Laura
FirstXtra Financial Services
2 days ago
Many thanks for leaving your kind review of Firstxtra Financial Services. We really appreciate you taking the time to do this. Our business thrives on customer loyalty and recommendations. As you have left us such a great review, we would also be really grateful if you could recommend your friends, family and work colleagues to us and for doing so we will pay you £100 in Amazon vouchers for anyone that we do business with
BE
Ben
Liverpool
15 days ago
Date of purchase: 07/29/2025
What Ben said about FirstXtra Financial Services:
The best
We have been working with John and Chloe and have received exceptional service, they have been professional, informative and extremely patient with us. This is the 3rd time we have used first extra...

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Laura
FirstXtra Financial Services
2 days ago
Many thanks for leaving your kind review of Firstxtra Financial Services. We really appreciate you taking the time to do this. Our business thrives on customer loyalty and recommendations. As you have left us such a great review, we would also be really grateful if you could recommend your friends, family and work colleagues to us and for doing so we will pay you £100 in Amazon vouchers for anyone that we do business with
Trusted Customer
22 days ago
Date of purchase: 07/22/2025
Reliable and Professional
I recently completed another property purchase with the help of John and Chloe, and once again, they delivered outstanding service. I've relied on their expertise multiple times over the years, and...

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Laura
FirstXtra Financial Services
16 days ago
Many thanks for leaving your kind review of Firstxtra Financial Services. We really appreciate you taking the time to do this. Our business thrives on customer loyalty and recommendations. As you have left us such a great review, we would also be really grateful if you could recommend your friends, family and work colleagues to us and for doing so we will pay you £100 in Amazon vouchers for anyone that we do business with
Trusted Customer
24 days ago
Date of purchase: 07/15/2025
Very good first time buyer experience
The team were very prompt and helpful, proactively setting up meetings to help get everything lined up while the solicitors did their (much slower) work behind the scenes.
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Laura
FirstXtra Financial Services
24 days ago
Many thanks for leaving your kind review of Firstxtra Financial Services. We really appreciate you taking the time to do this. Our business thrives on customer loyalty and recommendations. As you have left us such a great review, we would also be really grateful if you could recommend your friends, family and work colleagues to us and for doing so we will pay you £100 in Amazon vouchers for anyone that we do business with
Trusted Customer
25 days ago
Date of purchase: 07/15/2015
Friendly and easy to work
Jargon free, they understood the assignment and easy to work with.
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Laura
FirstXtra Financial Services
24 days ago
Many thanks for leaving your kind review of Firstxtra Financial Services. We really appreciate you taking the time to do this. Our business thrives on customer loyalty and recommendations. As you have left us such a great review, we would also be really grateful if you could recommend your friends, family and work colleagues to us and for doing so we will pay you £100 in Amazon vouchers for anyone that we do business with
AR
Anna & Ram
Newbury
28 days ago
Date of purchase: 07/15/2015
What Anna & Ram said about FirstXtra Financial Services:
First time buyers
Very professional service and advice from Lauren C. and Ryan F. during our home buying journey. The information provided was clear, easy to understand and helpful with making decisions. ...

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Laura
FirstXtra Financial Services
24 days ago
Many thanks for leaving your kind review of Firstxtra Financial Services. We really appreciate you taking the time to do this. Our business thrives on customer loyalty and recommendations. As you have left us such a great review, we would also be really grateful if you could recommend your friends, family and work colleagues to us and for doing so we will pay you £100 in Amazon vouchers for anyone that we do business with
Trusted Customer
29 days ago
Date of purchase: 07/08/2025
Good work
People who deal with me and my family were very, very helpful . Got things done very quick and easy I would highly recommend and they were very kind and considerate
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Laura
FirstXtra Financial Services
24 days ago
Many thanks for leaving your kind review of Firstxtra Financial Services. We really appreciate you taking the time to do this. Our business thrives on customer loyalty and recommendations. As you have left us such a great review, we would also be really grateful if you could recommend your friends, family and work colleagues to us and for doing so we will pay you £100 in Amazon vouchers for anyone that we do business with
About FirstXtra Financial Services
Firstxtra Financial Services is a long established family run business with professional advisers covering the South of England with the head office in Newbury, Berkshire. Firstxtra has been trading for over 20 years with a team of highly skilled and enthusiastic professional advisers and administrators who specialise in mortgages and protection insurance. Our philosophy is to provide the highest level of customer service and advice to all our clients. We are very proud of our advice and service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis.
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The Pavilion, Newbury Business Park, Newbury, Berkshire, RG14 2PZ, United Kingdom
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About FirstXtra Financial Services
Firstxtra Financial Services is a long established family run business with professional advisers covering the South of England with the head office in Newbury, Berkshire. Firstxtra has been trading for over 20 years with a team of highly skilled and enthusiastic professional advisers and administrators who specialise in mortgages and protection insurance. Our philosophy is to provide the highest level of customer service and advice to all our clients. We are very proud of our advice and service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis.