Porsche Car Key up to 2004 - With Transponder Chip

Hi Mr Robinson,

I'm very sorry if you feel our advertising is deceptive, or that our email explanation of the difference between a transponder key and remote key was not sufficiently clear.

We are unfortunately only able to supply remote keys for UK vehicles, and as you are based in the US, we didn't want to supply a key to you which would not work. I had hoped that I had explained this properly to you, I'm sorry if this didn't come across in that way.

I would be happy to try to resolve this issue for you, please do rest assured that it is not our intention to mislead, or deceive anyone in any way. We do try to describe our products as clearly as possible, and I will re-visit the description of this item to make sure no further confusion occurs. If I can be of any help in any way, please feel free to contact me directly on ben@expressautokeys.co.uk.

Hi Mr Robinson,

You're absolutely right, the remote functionality of the key is important and useful, and I will make sure that this is explicitly stated on the description of this item from now on. I would be happy to process a full refund for you, if you feel that you were mis-sold this key then the last thing we want is for you to have something you didn't intend to order. I hope this goes some way to resolving this issue for you. If there is anything else I can do for you, please don't hesitate to contact me.