Electricpoint.com Reviews

Good Morning Henry, I can only apologise for this. We have experienced a very busy heating season this year at that time we had a backlog of pallets, hence the delay in getting your storage heater too you. We should have communicated this too you., Should you wish to order goods from us again please get in contact with me and i will make sure we look after you. Kind Regards, Allan

Good Morning Gail, I am really sorry to hear this we had the wrong bricks delivered by the manufacturer they should have been checked so it really is no excuse. I am also told we had a different driver on that day and there was a breakdown in communication. If you still have the bricks i will be happy to send someone to collect them? If you would like to get in contact with me i will ensure we look after you should you give us the chance to make amends... Kind Regards, Allan

I am sorry to hear this we have been experiencing extended lead times on our deliveries from Creda, I think this has been down to a busy heating season. We do try and keep all our customers updated on the progress of all outstanding orders by email I do apologise for the lack of communication here. Kind Regards, Allan