I would certainly book with Egypt Escapes again as the agents are so patient and helpful. Nothing was too much trouble and I got exactly what I had wanted for my trip.The prices are realistic and...
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Michael
Egypt Escapes
6 years ago
This is really lovely review to read Wendy, thank you so much for taking the time to feed this back to us. The team work really hard to provide a great service to our customers. We hope that you are now looking forward to a wonderful stay in Egypt and if there is anything else that you require the team are always on hand to help! Thanks again, Kind Regards from the team at Egypt Escapes.
They done everything I ask for and the agent I was talking to new her job that's what you wont
Michael
Egypt Escapes
6 years ago
Thank you Robert for this wonderful review of Egypt Escapes, the agent will be pleased to read your comments. If there is anything you need the team are always here to assist you. Thanks again for you business, have a super holiday from the team at Egypt Escapes.
They sorted everything out for my booking with no fuss even though i changed everything 3 times ..Big thank you to all the staff and your patience
Michael
Egypt Escapes
6 years ago
Hi Bryan, thank you for this wonderful review of Egypt Escapes, it's great to hear that you were pleased with the service. You can now look forward to what should be an amazing holiday! Regards the team at Egypt Escapes.
Booking ni issues. Holiday discussed and agent was helpful. Once booking placed was looking to upgrade on Cruise part of holiday to include drinks but advised to contact customer service. As only...
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Michael
Egypt Escapes
7 years ago
Thank you for this feedback, and for provided such a positive score. We are sorry to that you weren't able to make the necessary amendment to your booking once confirmed. We understand that this may be a little frustrating, especially after building such a rapport with the agent, however the sales agents are not permitted to make any amendments to a confirmed booking and this must be completed by a member of the team that is trained and experienced in that area. No matter how straight forward an amendment may seem, it's highly important that it is completed correctly to ensure the holiday runs smoothly. We hope you have a super holiday.
The hotel we originally booked had been sold by Labranda to a group we didn’t know and your rep was very helpful in quickly securing us a 5* hotel for a reasonable supplementary payment.
Also...
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Product reviews
Date of purchase: 04/12/2019
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Trusted Customer
Feefo Verified
6 years ago
Friendly and informative sales consultant. Answered our queries with great patience.
Date of purchase: 04/13/2019
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MS
Mrs Patricia Shirley
Feefo Verified
Penarth
6 years ago
What Mrs Patricia Shirley said about Egypt Escapes:
I was sceptical of the deal to begin with, but Patrick answered each question and doubt that I had. The only niggle I have is that the deal was itinitally as a result of a 'Travelzoo' pop up on my...
I wish I had been told I was dealing with a call centre in India and the man called David Williams that I was emailing was not called David but his real name apparently was "to hard to pronounce "....
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Michael
Egypt Escapes
6 years ago
Thank you for taking the time to leave some feedback on the service from Egypt Escapes. Although Egypt Escapes is based in the UK, we do have a team of qualified agents working overseas. We are sorry that there was cause for concern and worry upon the agent making contact with you, but as you are now aware our agents are highly professional and offer a wonderful service. It's common for the telesales agents to use alias names as some names can be more difficult to pronounce, alias names therefore make it easier for both agents and clients. We hope that you were looked after and everything was made clear to you.
You have purchased a wonderful itinerary, so we hope that you very much enjoy your time in Egypt. Kind Regards from the Egypt Escapes Team.
MM
Mr Alan Meere
6 years ago
Many thanks for getting back to me.
All good now. Was just a bit spooked.
Date of purchase: 05/14/2019
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Mrs Nirupaben Patel
Feefo Verified
london
6 years ago
What Mrs Nirupaben Patel said about Egypt Escapes:
excellent service
Michael
Egypt Escapes
6 years ago
Thank you for taking the time to leave us a five star review, the team at Egypt Escapes really appreciate it. We hope you have a super holiday!
Egypt Escapes specialise in Nile Cruise & Stay Holidays with options to stay in Cairo, Giza, Luxor, Aswan or on the Red Sea Riviera in Hurghada, Marsa Alam or their surrounding resorts. We can also offer Egypt Holidays with just a hotel stay in all these resorts. Our travel agents pride themselves on providing the very highest level of customer service.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Egypt Escapes specialise in Nile Cruise & Stay Holidays with options to stay in Cairo, Giza, Luxor, Aswan or on the Red Sea Riviera in Hurghada, Marsa Alam or their surrounding resorts. We can also offer Egypt Holidays with just a hotel stay in all these resorts. Our travel agents pride themselves on providing the very highest level of customer service.