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Dobbies Reviews

https://www.dobbies.com
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ratings over the past year

Dobbies is no longer an active Feefo customer
Displaying all 2,496 reviews
Trusted Customer
10 years ago
Date of purchase: 04/16/2015
always helpful staff
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Trusted Customer
10 years ago
Date of purchase: 04/17/2015
Speedy delivery
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Trusted Customer
10 years ago
Date of purchase: 04/16/2015
Hermes delivery service was terrible and the wrong product was eventually received. Dobbies, Edinburgh bent…
Hermes delivery service was terrible and the wrong product was eventually received. Dobbies, Edinburgh bent over backwards to make amends and acknowledged the problems by sending a gift voucher to...

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Trusted Customer
10 years ago
Date of purchase: 04/15/2015
Staff were helpful but issues with the order systems and number of staff available.
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Trusted Customer
10 years ago
Date of purchase: 04/16/2015
Bad communications
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Trusted Customer
10 years ago
Date of purchase: 04/15/2015
I had a family member sitting at my house for most of the day waiting for…
I had a family member sitting at my house for most of the day waiting for this delivery. I happend to check my emails the next day to find one there saying it wouldnt be coming. I had no access to my...

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Trusted Customer
10 years ago
Date of purchase: 04/15/2015
Purchased item on line Thursday with an early delivery quoted as from Saturday with 7…
Purchased item on line Thursday with an early delivery quoted as from Saturday with 7 days per week available. I requested Monday since I was available all day. That week end Dobies advised their...

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Dobbies
Dobbies
10 years ago
Thank you for your feedback and I'm sorry about the problems with your delivery, especially that we couldn't deliver as planned on the Monday. I must also apologise that we cannot offer an am/pm choice - we are working on a solution and hope to have it in place next month. I'm concerned that we're advising 7 days a week delivery, as we do not deliver on Sundays or Public Holidays. Please direct me to where this is being advertised, as I need to ensure it is changed asap. Yours sincerely, Tim Multichannel Director
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Trusted Customer
10 years ago
Date of purchase: 04/15/2015
Delivery was delayed by 5 days but we were kept informed & it was delivered…
Delivery was delayed by 5 days but we were kept informed & it was delivered on the next arranged date but packaging damaged & one chair damaged. Dobbies yet to replace it.
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Trusted Customer
10 years ago
Date of purchase: 04/16/2015
service excellent
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Trusted Customer
10 years ago
Date of purchase: 04/16/2015
Very prompt delivery.
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About Dobbies
Over the last 150 years, Dobbies has grown to be one of the UK's largest Garden Centre retailers, with 35 stores across Scotland, England and Northern Ireland. We are proud of our horticultural heritage and continue to offer high quality plants in addition to a wide range of garden, home and leisure products.
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0131 561 6406
Melville Nursery, Lasswade, Midlothian, EH18 1AZ, United Kingdom
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About Dobbies
Over the last 150 years, Dobbies has grown to be one of the UK's largest Garden Centre retailers, with 35 stores across Scotland, England and Northern Ireland. We are proud of our horticultural heritage and continue to offer high quality plants in addition to a wide range of garden, home and leisure products.