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DHL eCommerce UK Reviews

Rated
Excellent

We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and ROW

89%

recommends

49%

service satisfaction

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

43,180

4,151

1,427

1,104

4,677

54,539

ratings over the past year

Displaying all 319,129 reviews
Trusted Customer
46 minutes ago
X
Product reviews

Date of purchase: 05/28/2024
0
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MS
Mandy Smith
Hull
48 minutes ago
What Mandy Smith said about DHL eCommerce UK:
The driver was courteous and pleasant.
Product reviews

Date of purchase: 05/31/2024
0
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Trusted Customer
56 minutes ago
Perfect
Product reviews

Date of purchase: 05/31/2024
0
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SH
STEPHEN HOSKIN
Egremont
1 hour ago
What STEPHEN HOSKIN said about DHL eCommerce UK:
After being given wrong address for delivery DHL were able to sort it and deliver to correct address very much appreciated as it contained fresh meat Ty
Product reviews

Date of purchase: 05/31/2024
0
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VM
Victoria May
Saltash
1 hour ago
What Victoria May said about DHL eCommerce UK:
The delivery driver was very polite, friendly and helpful. Great service.
Product reviews

Date of purchase: 05/30/2024
0
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Trusted Customer
1 hour ago
Very good, thankyou.
Product reviews

Date of purchase: 05/31/2024
0
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AG
Aman Garg
Slough
1 hour ago
What Aman Garg said about DHL eCommerce UK:
Poor and horrible service. I haven’t received my parcel from anyone . I didn’t receive any update from DHL I been waiting for my parcel since morning. Nobody call me or use door bell to aware about de
...
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Product reviews

Date of purchase: 05/31/2024
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Trusted Customer
1 hour ago
Ordered food goods with 5 day shelf life, that were delivered late. Received at DHL early hours of Saturday morning and delivered to me mid Tuesday with only one day of shelf life to eat them. Really
...
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Product reviews

Date of purchase: 05/24/2024
0
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Trusted Customer
1 hour ago
The delivery was on time and handled with care , the driver apologised for disturbing me ,which was nice of him .
Product reviews

Date of purchase: 05/31/2024
0
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Trusted Customer
1 hour ago
Carried to my door down drive by driver who wished me a pleasant day.well satisfied.
Product reviews

Date of purchase: 05/31/2024
0
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About DHL eCommerce UK
We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world. With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers.
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Unit 1, 2 Hillman Way, Ryton-on-Dunsmore, Coventry, CV8 3ED, United Kingdom
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About DHL eCommerce UK
We are one of the UK’s leading delivery specialists, connecting retailers with customers across the UK, Europe and around the world. With a national network of more than 50 sites and 2,000 vehicles, we provide convenient delivery choices which fit in to the busy lifestyles of consumers.