Always well packaged and speedy delivery. Great prices and great service. Always answers emails on the day rather than having a bot saying they will get back to you. Thank you.
Customer Services
David Shuttle
27 days ago
Thank you so much :-)
Product reviews
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Roger Birch-Griffiths
DEESIDE
28 days ago
Date of purchase: 07/05/2025
What Roger Birch-Griffiths said about David Shuttle:
Once again, David Shuttle has proven why they are my go-to for official Swarovski pieces. The entire purchasing journey was commendably smooth and efficient, as it always is. Their customer service...
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Customer Services
David Shuttle
27 days ago
Dear Jason,
Wow! A big thank you from all the team here. It really has made our day to hear your lovely words.
We try our best to give our online customers the kind of service they would receive if they came into the store.
As a family run, independent business, our customers are incredibly important to us.
Thanks a million, Jason.
Best wishes,
A very happy David Shuttle team!
Delivery was good, it was well packaged and item was as expected. The only downside was there was no certificate of authenticity. Thank you.
Customer Services
David Shuttle
27 days ago
Thank you for the feedback, we really appreciate it.
Swarovski no longer provide the paper certificates. There are official Swarovski stamps on the items. And of course your receipt is a warranty.
If you have any queries of questions, please do not hesitate to get in touch.
Best wishes,
Siobhan
At David Shuttle we pride ourselves on our selection of products and have become one of the UK's largest retailers of Swarovski, Riedel Crystal and Lalique to name but a few. We have been in business over 30 years and through this we know that honesty and expertise matter. Great service is vital and sets us apart; we want your custom and are prepared to earn it. We stock the majority of products we sell to ensure next day delivery in the UK and have a team of customer service experts who are happy to help. We also offer a luxury gift wrapping service for those buying presents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At David Shuttle we pride ourselves on our selection of products and have become one of the UK's largest retailers of Swarovski, Riedel Crystal and Lalique to name but a few. We have been in business over 30 years and through this we know that honesty and expertise matter. Great service is vital and sets us apart; we want your custom and are prepared to earn it. We stock the majority of products we sell to ensure next day delivery in the UK and have a team of customer service experts who are happy to help. We also offer a luxury gift wrapping service for those buying presents.