How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cotswold Outdoor Reviews

https://www.cotswoldoutdoor.com/

EXCEPTIONAL

94%

service satisfaction

87%

delivery satisfaction

97%

recommends

Service

4.7

Product

4.7

9,378

1,621

278

297

11,669

ratings over the past year

11,670 out of 456,921 reviews

Past year

Hugo Q

Feefo Verified

MEX

1 day ago

Recommends

Satisfied with service

What Hugo Q said about Cotswold Outdoor:

The staff were very friendly. It's a store with an unexpected variety of products.

Product reviews

Date of purchase: 07/05/2026

Trusted Customer

Feefo Verified

1 day ago

Satisfied with delivery

Recommends

Satisfied with service

I initially searched the Cotswold Outdoors website but checked my nearest store (Belfast) before buying them. They didn't have my size (these shoes are popular for summer walking holidays, I was...

Date of purchase: 07/03/2026

Trusted Customer

Feefo Verified

1 day ago

Recommends

Satisfied with service

Nice location

Product reviews

Date of purchase: 07/02/2026

Trusted Customer

Feefo Verified

1 day ago

Recommends

Satisfied with service

Excellent range of outdoor clothing and accessories for all tastes; items seldom unavailable. Pleasant helpful staff and reasonable prices.

Product reviews

Date of purchase: 07/04/2026

John Whitmill

Feefo Verified

1 day ago

Recommends

Satisfied with service

Product reviews

Date of purchase: 07/07/2026

Trusted Customer

Feefo Verified

1 day ago

Dissatisfied with service

Dissatisfied with delivery

Recommends

Product reviews

Date of purchase: 07/07/2026

Norrie McKellican

Feefo Verified

GBR

1 day ago

Recommends

Satisfied with service

What Norrie McKellican said about Cotswold Outdoor:

First time purchaser from the outlet in Stirling Scotland, you customer college was very helpful, nothing was a problem she went above and beyond to assist me in my purchase.

Product reviews

Date of purchase: 06/29/2026

Trusted Customer

Feefo Verified

1 day ago

Recommends

Dissatisfied with service

I was looking for a camping chair but they had a very limited choice. The one I wanted to try wasn’t on display but hanging up in a bag. I had to unpack it and set it up myself as there didn’t seem...

Product reviews

Date of purchase: 06/29/2026

W M

Feefo Verified

ESP

1 day ago

Recommends

Dissatisfied with service

Product reviews

Date of purchase: 07/06/2026

Paul Barker

Feefo Verified

GBR

1 day ago

Does not recommend

Dissatisfied with service

What Paul Barker said about Cotswold Outdoor:

The matt was ordered and the order clearly said the matt would be ready for collection from the Thursday. It was not ready and i got a mail stating it wasnt stocked in store... which was clear at the...

Date of purchase: 07/03/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Cotswold Outdoor Reviews

Carry On Roller Travel Pack - 35LMore reviews of this product (3)View product websiteMade of very durable materials, easy to clean, and lightweight. I'm used to four-wheeled suitcases, so if there was one like this, I would definitely buy it. Excellent price.

Masseter SunglassesMore reviews of this product (3)View product websiteLook good .

Womens Cushion Harmony Flip FlopsMore reviews of this product (6)View product websiteI know from experience that Reef flip flops are supremely comfortable and long lasting. My only regret is that Reef is now American-owned (I usually avoid buying American stuff where possible). On...Read more

Mens Midweight Merino Comfort SocksMore reviews of this product (488)View product website

Mens Lightweight Cotton Comfort SocksMore reviews of this product (256)View product website

Mens Borneo 2 MFS BootsMore reviews of this product (187)View product website

Mens Targhee IV Waterproof ShoesMore reviews of this product (71)View product websiteI am Ex Military and always used Merrell, but since i have purchased Targhee its like night and day, the shoe is strong and comfortable no in shoe foot slip or movement, what makes it for me is the...Read more

Divine Camping ChairMore reviews of this product (26)View product websiteVery sturdy and comfortable

Unisex LTM6 Airflo Sun HatMore reviews of this product (375)View product websiteGreat hat, keeps the shape at least after one wash and being put into a bag a few times 🙂

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?