Thank you for your feedback. We're really glad to hear that you found the online booking process quick and easy.
We completely understand your concerns about the additional pet fee. This charge helps us cover the extra cleaning and maintenance needed to ensure the accommodation remains comfortable and hygienic for all our guests. While we know it can be frustrating, we do try to keep this cost as fair as possible.
As a point of comparison, the average cost of kennels or a dog sitter in the UK ranges from £20 to £35 per day. In contrast, our charge of £28.00 per pet per week works out at just £4.00 per day—so we hope that bringing your dog along still offers great value. And of course, you get to enjoy your holiday together!
We really appreciate you taking the time to share your thoughts, and we hope to welcome you and your four-legged friend again in the future.