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ComputerActive Reviews | Customer Service Reviews for https://www.feefo.com/reviews/computeractive | Feefo

Displaying all 3,766 reviews

Neil Shannon

2 years ago

Date of purchase: 08/15/2022

What Neil Shannon said about ComputerActive:

no communication

paid for subscription no communication on when i will receive first copy or gift

emma

ComputerActive

2 years ago

Hi there, thank you for your feedback I am sorry to hear you have not been advised of your start date. The starting issue was 31/08/22 and hopefully you have now received this. Gifts are sent within around 28 days. Please let me know if you have any further questions. I hope you enjoy your subscription to Computeractive. Kind regards, Emma

Product reviews

Trusted Customer

2 years ago

Date of purchase: 07/04/2022

helpfull

Good service and friendly helpful information

emma

ComputerActive

2 years ago

Thank you for your feedback, we really appreciate you taking the time to leave feedback. I hope you continue to enjoy Computeractive. Kind regards, Emma

Product reviews

Fiona Wilson

2 years ago

Date of purchase: 06/08/2022

What Fiona Wilson said about ComputerActive:

Lots of topics, well written and easily understandable even by beginners.

Good range of topics, easy even for a beginner to understand, which I am, e.g. how to order your files in the most efficient way, protect your privacy and security online, warnings about the latest...

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emma

ComputerActive

2 years ago

Thank you so much for your in-depth review, we really appreciate you taking the time to leave feedback it really helps us to see what is working well and where any improvements may be needed. I hope you continue to enjoy your subscription. Emma

Product reviews

Michael Bunce

2 years ago

Date of purchase: 06/24/2022

What Michael Bunce said about ComputerActive:

Still awaiting free gift. Phoned twice, but still not arrived. Will wait for it to be delivered before changing rating

emma

ComputerActive

2 years ago

Hi there, thank you for your review. I am sorry to hear you have had troubles with your gift arriving. I can see this has been reordered on 17/08 and should be with you shortly. If you have any further questions, please let me know. Kind regards, Emma

Trusted Customer

2 years ago

Date of purchase: 07/07/2022

Excellent.

Excellent. Good magazine, well written and good range of subjects.

emma

ComputerActive

2 years ago

Thank you so much for your review, we really appreciate you taking the time to leave feedback. I hope you continue to enjoy Computeractive. Emma

Product reviews

Trusted Customer

2 years ago

Date of purchase: 07/04/2022

Disappointed. Misleading magazine offer.

Very disappointed. I was drawn by the offer of a pen drive on signing up but it's never turned up.

emma

ComputerActive

2 years ago

Hi there, thank you for your review. I am sorry to hear that you have not received the gift. I have checked the stock and reordered this for you today. This should be with you shortly. Many thanks, Emma

Product reviews

Trusted Customer

2 years ago

Date of purchase: 06/29/2022

Was supposed to be sent a free gift for joining and nothing received

emma

ComputerActive

2 years ago

Hi there, thank you for your feedback. I am sorry to hear you have had trouble with your gift arriving. I can see this has been reordered beginning of August. Are you able to confirm if you have now received this? Many thanks, Emma

Gerald Barnes

Gillgarth

2 years ago

Date of purchase: 06/29/2022

What Gerald Barnes said about ComputerActive:

Always and excellent magazine still waiting for my free memory stick

I have already recommended this magazine to a number of my friends

emma

ComputerActive

2 years ago

Many thanks for your review, we really appreciate you taking the time to leave feedback and recommending us. I hope you continue to enjoy the magazine. In terms of the missing gift - I am so sorry this has not arrived. I have reordered this for you today and should be with you shortly. Please do not hesitate to get in touch if you have any further questions. Emma

Anthony Ruston

2 years ago

Date of purchase: 06/01/2022

What Anthony Ruston said about ComputerActive:

Helpful Magazine

Couldn't wish for better. It was easy to order and editions arrive promptly.

emma

ComputerActive

2 years ago

Thank you so much for your informative review, we really appreciate you taking the time to leave feedback, it really helps. I hope you continue to enjoy reading Computeractive. Emma

Product reviews

Ian Jarritt

2 years ago

Date of purchase: 07/04/2022

What Ian Jarritt said about ComputerActive:

Shame the promised incentive wasn't sent

The magazine came OK but I did not receive the 64GB Memory Stick the invitation to subscribe promised me.

emma

ComputerActive

2 years ago

Hi there, thank you for your feedback. I am so sorry to hear you gift has not yet arrived. I will request this is re-sent for you. Gifts normally arrive within 28 days and I can see the time period has now exceeded that. Please bear with us as we arrange for a replacement. Many thanks, Emma

Product reviews

Not received a review invite?

About ComputerActive

Computeractive is the UK's best-selling fortnightly computer magazine and your friendly guide to PCs, gadgets and the web! Plus there are regular news updates, project ideas, help and advice on popular reader queries, articles on anti-virus software, broadband and how to protect your own data, features on consumer rights, and a whole lot more to help you get the very best out of your computer.

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020 7907 6000

Dennis Publishing Ltd, 30 Cleveland Street, 30 Cleveland Street, Greater London, W1T 4JD, United Kingdom

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ComputerActive Reviews

Default Campaign ActionMore reviews of this product (553)View product websitenot received in over a week any communication

Default Campaign ActionMore reviews of this product (70)View product websitevery efficient service and friendly

Default Campaign ActionMore reviews of this product (553)View product websiteExcellent topics and easy to understand

Default Campaign ActionMore reviews of this product (70)View product websiteBought set range of magazine to read online. Great, I can read as I would a paper version.

Default Campaign ActionMore reviews of this product (553)View product websiteDid not deliver what they promised.

Default Campaign ActionMore reviews of this product (553)View product websiteReally great magazine with clear simple to read (especially for the non technical, like myself) instructions and guides that enable one to use your P.C more effectively. It's really helpfull and is a...Read all

Default Campaign ActionMore reviews of this product (553)View product websiteThe magazine is good. I subscribed because I have been buying it at the newsagents and wanted the ease of home delivery

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