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Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

MS

Mrs Karen Sears

Feefo Verified

6 days ago

What Mrs Karen Sears said about Chums:

Bad Customer Service

Communication poor unresolved issues

Karen

Chums

3 days ago

Thanks for your feedback. I'm very sorry to hear the incorrect item was received. We have contacted you directly via email with more information regarding this review. Hopefully this will rectify any issues raised here, and we look forward to hearing from you soon.

Product reviews

Date of purchase: 07/04/2026

0

Trusted Customer

Feefo Verified

6 days ago

PACK OF TWO NIGHTDRESSES

delivered on time, packaged well. Good price

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 06/29/2026

0

Trusted Customer

Feefo Verified

6 days ago

Good quality products

No issues, returns swallow easily & replaced quickly would purchase from Chums again

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/04/2026

0

Trusted Customer

Feefo Verified

6 days ago

No complaints

Good service prompt delivery

Sohith

Chums

5 days ago

We truly appreciate your positive feedback, thank you for your custom.

Product reviews

Date of purchase: 06/29/2026

0

MW

Mrs Morwenna Williams

Feefo Verified

GBR

6 days ago

What Mrs Morwenna Williams said about Chums:

Christy towels are very good.

The service was good, the only thing now at the moment I cannot buy anything as when I try to open my emails, before I can get any further a big notice comes up asking my to open an account. I...

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 06/29/2026

0

MC

Mr Mike Cottingham

Feefo Verified

GBR

6 days ago

What Mr Mike Cottingham said about Chums:

Not extra wide at all

Arrived in good time, but it’s a pity they are not as described

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/04/2026

0

Trusted Customer

Feefo Verified

6 days ago

good dry

good returns simple to use if necessary

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/04/2026

0

Trusted Customer

Feefo Verified

6 days ago

Still waiting for refund… sent wrong colour, navy blue instead of black

No problems with delivery … still waiting for refund

Karen

Chums

3 days ago

Thanks for your feedback. I'm sorry to hear of the issue with this order. I can see from our system this was an online order and the colour navy blue was selected by yourself when placing this order. I can confirm that the refund for your returned item has already been processed. The refunded amount will be credited back to the original payment method used when the order was placed. If you have any further questions, please let us know and we'll be happy to help.

Product reviews

Karen

Chums

3 days ago

Thanks for your feedback. I'm sorry to hear of the issue with this order. I can see from our system this was an online order and the colour navy blue was selected by yourself when placing this order. I can confirm that the refund for your returned item has already been processed. The refunded amount will be credited back to the original payment method used when the order was placed. If you have any further questions, please let us know and we'll be happy to help.

Date of purchase: 07/04/2026

0

MF

Mr Thomas Fanshawe

Feefo Verified

6 days ago

What Mr Thomas Fanshawe said about Chums:

good

Sohith

Chums

5 days ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Product reviews

Date of purchase: 07/04/2026

0

Trusted Customer

Feefo Verified

6 days ago

Polo tops

As always a service you can rely on

Sohith

Chums

5 days ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Product reviews

Date of purchase: 07/04/2026

0

Chums Reviews

Lancashire Rug 160x230More reviews of this product (2)View product websiteThe incorrect rug was delivered and i have not received the correct one yet

Pack of 2 NightdressesMore reviews of this product (37)View product websitenice fit, very comfortable, wash ok

Georgia Quilted Patchwork Bedspread SetMore reviews of this product (6)View product websiteThus is a good quality bedspread sizing as stated, nice colours

Hawaii LaceMore reviews of this product (15)View product websiteGood quality & sizing happy with purchase

Ladies Cotton TrousersMore reviews of this product (1,273)View product websiteVery good fit. Good price will be ordering another pair soon.

Christy Serene TowelsMore reviews of this product (69)View product websiteI have bought these towels before and found them very good. The only thing was that before I bought the towel sheets which I found that they were too big and heavy for me to handle, so I bought the...Read more

Pegasus Extra Wide Fit Touch Fasten TrainerMore reviews of this product (311)View product websiteNot extra wide, extra wide should be at least 6e fit and these are not.

Superdry Check Tea Towels Pack of 6More reviews of this product (25)View product websitegood buy nice thick material drys well good price

Pack of 2 Elasticated Waist Pull On TrousersMore reviews of this product (1,264)View product websiteI was sent wrong colour still waiting for refund

Champion Multi Pocket Water Repellent Action TrouserMore reviews of this product (527)View product websitegood

Pegasus Zip Neck Cable Knitted PoloMore reviews of this product (5)View product websiteI have just brought two of these tops and will be buying more different colours they are perfect

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