We’re very sorry to hear about the issue with your delivery. We understand how frustrating this must be, especially as your order was returned by the courier. This is not the level of service we aim to provide, and we apologise for the inconvenience caused.
Date of purchase: 04/30/2026
0
Share
MF
Mr Roy Furniss
Feefo Verified
GBR
5 days ago
What Mr Roy Furniss said about Chums:
Very disappointed
Rachel
Chums
2 days ago
Thank you for your review.
Product reviews
Rachel
Chums
2 days ago
Thank you for your feedback. We’re sorry to hear that the item was not as wide a fit as you expected. We understand how disappointing this can be, and your comments will be shared with our product team for review. If the fit isn’t suitable, you are welcome to return the item in line with our returns policy for a refund or exchange.
Date of purchase: 04/29/2026
0
Share
Trusted Customer
Feefo Verified
5 days ago
Not very good as I have not yet received them even though you took my money
Rachel
Chums
2 days ago
Thank you for your feedback. We’re very sorry to hear that your order had not arrived despite payment being taken. Please be advised that your order has now been fully refunded. We apologise for the inconvenience and disappointment caused.
Product reviews
Rachel
Chums
2 days ago
We’re very sorry to hear about the issue with your delivery and the lack of response to your email. We understand how frustrating this must be, especially as your order was returned by the courier after a failed delivery attempt. This is not the level of service we aim to provide, and we apologise for the inconvenience caused.
Date of purchase: 04/22/2026
0
Share
Trusted Customer
Feefo Verified
6 days ago
Good.
Rachel
Chums
2 days ago
Thank you for your review.
Product reviews
Date of purchase: 04/23/2026
0
Share
Trusted Customer
Feefo Verified
6 days ago
Ordering very easy on internet. Delivery time excellent.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.