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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,697

2,560

639

222

503

15,621

ratings over the past year

Displaying all 127,594 reviews
Trusted Customer
10 years ago
Date of purchase: 09/28/2014
Good efficient service
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Trusted Customer
10 years ago
Date of purchase: 09/25/2014
very impressed with efficiency as always
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Trusted Customer
10 years ago
Date of purchase: 08/30/2014
Best service.
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Trusted Customer
10 years ago
Date of purchase: 10/05/2014
Trousers arrived on time.
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Trusted Customer
10 years ago
Date of purchase: 08/19/2014
Excellent.
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Trusted Customer
10 years ago
Date of purchase: 09/11/2014
service especially on rugs and mats very slow
service especially on rugs and mats very slow
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Chums
Chums
10 years ago
Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the product you have received from us. We do have random quality checks on our goods to ensure that the items we sell are safe, free from defects and offer value for money. We do apologize if the goods were not as you expected and we will take your comments into consideration. We are happy to see you have reviewed our service as good. We are continuously trying to improve our customer service to make sure we are providing the highest standard we can.
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Trusted Customer
10 years ago
Date of purchase: 10/05/2014
Good service, had what I needed couldn't find the same shoes anywhere else.
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Trusted Customer
10 years ago
Date of purchase: 09/26/2014
They have a good website. Delivery is quick
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Trusted Customer
10 years ago
Date of purchase: 08/08/2014
Thank you from a customer that is satisfied with Chums
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Trusted Customer
10 years ago
Date of purchase: 09/27/2014
2 out of 5 items delivered initially were not the items ordered. The. Had the additional…
2 out of 5 items delivered initially were not the items ordered. The. Had the additional hassle of arranging for the correct items to be delivered and returning the incorrect ones. Not a good service...

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Chums
Chums
10 years ago
Thank you for your time and feedback. I am sorry to hear you had a issue with part of your order from us. I have had a look into your account and can see a operator has dealt with the two incorrect goods for you already. I do apologize that this has happened to you and we are investigating this with our warehouse. For the inconvenience caused with this issue I have had a refund issued back to your card for the postage you paid on the order. We hope you choose to shop with Chums again.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.