Service was Fine - except this feedback took longer than 15 seconds because I had to think what to say! Nearly didn't send feedback as a result! Feefo is Feefifofum.
Chums
Chums
11 years ago
Leaving feedback on Feefo is completely optional. We joined forces with Feefo to try and identify areas that we could improve to make the shopping experience with us as easy and enjoyable as possible. Many Thanks for taking the time to leave this feedback.
Oh dear, this is disappointing to read. It is exceptionally rare for items to fail our quality control procedures and for this we sincerely apologise. Please note you can of course return this item free of charge and we will be happy to offer an exchange on a priority service for the inconvenience
Straightforward to order online, website excellent.
Delivery of my jacket was prompt.
Chums
Chums
11 years ago
Much Obliged - Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Not too bad.
Product reviews
Chums
Chums
11 years ago
Many Thanks for your feedback. I have spoken to our Buying Department who advised Dual Sizes are offered mainly in Knitwear and Leisurewear styles which are not fitted garments. I can only apologise the garments are to large for you.
Chums is very good for thinks I use but the postage and packing are expensive
Chums
Chums
11 years ago
Thank you for your feedback. Our postage and packing is a set charge for unlimited items to your order. I am glad to hear you are satisfied with your order.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.