Merchant Logo
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,896

2,588

655

230

512

15,881

ratings over the past year

Displaying all 126,936 reviews
Trusted Customer
11 years ago
Date of purchase: 08/13/2013
Service good
Service good
Merchant Logo
Chums
Chums
11 years ago
Many Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Service was Fine - except this feedback took longer than 15 seconds because I had…
Service was Fine - except this feedback took longer than 15 seconds because I had to think what to say! Nearly didn't send feedback as a result! Feefo is Feefifofum.
Merchant Logo
Chums
Chums
11 years ago
Leaving feedback on Feefo is completely optional. We joined forces with Feefo to try and identify areas that we could improve to make the shopping experience with us as easy and enjoyable as possible. Many Thanks for taking the time to leave this feedback.
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/05/2013
Quick to reply to a query I had.
Quick to reply to a query I had.
Merchant Logo
Chums
Chums
11 years ago
Oh dear, this is disappointing to read. It is exceptionally rare for items to fail our quality control procedures and for this we sincerely apologise. Please note you can of course return this item free of charge and we will be happy to offer an exchange on a priority service for the inconvenience
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/13/2013
Straightforward to order online, website excellent. Delivery of my jacket was prompt.
Straightforward to order online, website excellent. Delivery of my jacket was prompt.
Merchant Logo
Chums
Chums
11 years ago
Much Obliged - Many Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Not too bad.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/06/2013
excellent service
excellent service
Merchant Logo
Chums
Chums
11 years ago
Excellent feedback
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/09/2013
always good service
always good service
Merchant Logo
Chums
Chums
11 years ago
Many Thanks
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/05/2013
Alway good service
Alway good service
Merchant Logo
Chums
Chums
11 years ago
Good to hear - Thanks
Product reviews
0
Share
Trusted Customer
11 years ago
Date of purchase: 08/11/2013
Really helpful about returns, availability and generally good to deal with
Really helpful about returns, availability and generally good to deal with
Merchant Logo
Chums
Chums
11 years ago
Thank you for your feedback, hope you like your purchase once used.
Product reviews

0
Share
Trusted Customer
11 years ago
Date of purchase: 08/05/2013
Chums is very good for thinks I use but the postage and packing are expensive
Chums is very good for thinks I use but the postage and packing are expensive
Merchant Logo
Chums
Chums
11 years ago
Thank you for your feedback. Our postage and packing is a set charge for unlimited items to your order. I am glad to hear you are satisfied with your order.
Product reviews

0
Share
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.