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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,402

2,504

622

218

493

15,239

ratings over the past year

Displaying all 127,744 reviews
Trusted Customer
10 years ago
Date of purchase: 09/26/2014
Prompt delivery
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Trusted Customer
10 years ago
Date of purchase: 10/01/2014
needed a phone call to confirm that we were receiving two pillows when the order…
needed a phone call to confirm that we were receiving two pillows when the order form was not clearly identifying that there was two.Also the first order was supposed to offer a free pen,this time an...

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Chums
Chums
10 years ago
I believe the best way to get this resolved is to contact you direct. I have passed your details over and we will contact you by telephone shortly.
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Trusted Customer
10 years ago
Date of purchase: 09/28/2014
OK
OK
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Chums
Chums
10 years ago
Thank you for taking the time to leave feedback. It appears after looking into your account it appears we have sent a letter out to you to advise this item is out of stock, i apologise in advance if you never received this. This does unfortunately mean that we are unable to supply the item you requested. I understand this will be disappointing and I am genuinely sorry for the inconvenience caused. Please call us to arrange the replacement which will be despatched to you on priority delivery wherever possible.
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Trusted Customer
10 years ago
Date of purchase: 10/06/2014
service seemed good
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Trusted Customer
10 years ago
Date of purchase: 09/19/2014
The good I ordered were out of stock, so I was sent something was that…
The good I ordered were out of stock, so I was sent something was that I did not want. I returned the item and was refunded only for the item and not the postage on something I did not want to...

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Chums
Chums
10 years ago
Good Afternoon, Thank you for your feedback. We are very sorry to hear of the troubles you have encountered with this order. I would like to advise you that I have Today refunded you the postage charge and also set your account to no subs so that in the future if you decide to give us another chance that this will not happen again.
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Trusted Customer
10 years ago
Date of purchase: 10/01/2014
Excellent service. Just a few too many e-mails !!!!!
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Trusted Customer
10 years ago
Date of purchase: 09/14/2014
Fast delivery.
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Trusted Customer
10 years ago
Date of purchase: 10/05/2014
The goods I have received from chums have been very good value for money the…
The goods I have received from chums have been very good value for money the only fault I have is charging postage for each item you order I find it can be expensive so what you are saving on the...

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Trusted Customer
10 years ago
Date of purchase: 08/27/2014
very quick delivery
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Trusted Customer
10 years ago
Date of purchase: 09/28/2014
Ordering was fairly easy and delivery was excellent.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.