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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.6
/5
Product
4.3
/5

5

4

3

2

1

11,876

2,595

655

233

517

15,876

ratings over the past year

Displaying all 126,630 reviews
Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Had problem with payment, staff called back and explained the issue, so great service.
Had problem with payment, staff called back and explained the issue, so great service.
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Chums
Chums
11 years ago
Glad to hear you are happy with the service
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Trusted Customer
11 years ago
Date of purchase: 08/09/2013
fast service, easy to deal with.
fast service, easy to deal with.
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Chums
Chums
11 years ago
Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/09/2013
Easy to navigate site, any problems swiftly sorted
Easy to navigate site, any problems swiftly sorted
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Chums
Chums
11 years ago
Much appreciated - thank you
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Trusted Customer
11 years ago
Date of purchase: 08/14/2013
Disappointed that as the stock was unavailable a substitute was sent of which I then…
Disappointed that as the stock was unavailable a substitute was sent of which I then had to return. An email to enquire would have been appreciated.
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Chums
Chums
11 years ago
Sorry to hear you were not happy with the alternative. We do try are best to send suitable substitutes. Sorry if we failed on this occasion.
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Trusted Customer
11 years ago
Date of purchase: 08/06/2013
good service.
good service.
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Chums
Chums
11 years ago
Thank you for your feedback. Sorry to hear you were not happy with your purchase. If an item is unsuitable you may return them to us using your free returns label.
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
substitutions barely adequate
substitutions barely adequate
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Chums
Chums
11 years ago
Thank you for your feedback. I am really sorry to hear the substitue item you received was not suitable. As we are coming to the end of our summer range we will try and send a suitable alternative. If you are not happy with any of our products you may return the items back using our free service, a refund will be processed on return. We hope you will accept our apologies if it caused any inconvenience.
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Trusted Customer
11 years ago
Date of purchase: 08/05/2013
Order was delayed for some reason but problem was quickly resolved when Chums were contacted
Order was delayed for some reason but problem was quickly resolved when Chums were contacted
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Chums
Chums
11 years ago
Apologies for the delays, glad to hear this was rectified once you contacted us. Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/08/2013
Excellant service what you order comes quickly within promised times. if there is a problem…
Excellant service what you order comes quickly within promised times. if there is a problem you always recieve an email with whats happening.
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Chums
Chums
11 years ago
Fantastic, many thanks for leaving feedback.
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Trusted Customer
11 years ago
Date of purchase: 08/11/2013
ok
ok
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Chums
Chums
11 years ago
Many Thanks
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Trusted Customer
11 years ago
Date of purchase: 08/05/2013
Very speedy delivery
Very speedy delivery
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Chums
Chums
11 years ago
Delighted to hear you are impressed with our speedy delivery. Look forward to hearing from you soon.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.