How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

10,281 out of 134,677 reviews

Past year

Mrs Carol Ann Smith

Feefo Verified

CHELTENHAM

12 months ago

What Mrs Carol Ann Smith said about Chums:

I cannot remember the delivery but if it had not been on time I would have remembered so must have been o.k.

Santhosh

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 05/06/2025

Trusted Customer

Feefo Verified

12 months ago

wow

Santhosh

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 05/01/2025

Trusted Customer

Feefo Verified

12 months ago

Quick delivery

Quick delivery . The item wasn’t right though and we are awaiting our refund

Santhosh

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 05/06/2025

Trusted Customer

Feefo Verified

12 months ago

Good

Santhosh

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Date of purchase: 05/06/2025

Trusted Customer

Feefo Verified

12 months ago

Good looking Leather sandals

Delivery was good. They arrived in just over a week. They were securely wrapped.

Santhosh

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 05/04/2025

Trusted Customer

Feefo Verified

12 months ago

Good service !!!

Good service tracked OK.

Santhosh

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 05/06/2025

Trusted Customer

Feefo Verified

12 months ago

Excellent service. Product well packaged and delivered within 3-5 working days.

Santhosh

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 05/03/2025

Mr Iain Donaldson

Feefo Verified

Alyth Perthshire Scotland

12 months ago

What Mr Iain Donaldson said about Chums:

Great Service

Excellent service. Delivered on time and in correct position as agreed

Divyashree

Chums

12 months ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 05/04/2025

Trusted Customer

Feefo Verified

12 months ago

Satisfied customer

Shoes arrived on time and as described

Divyashree

Chums

12 months ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 05/04/2025

Trusted Customer

Feefo Verified

12 months ago

Fine!

Sandhyarani

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Date of purchase: 05/04/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Chums Reviews

Comfort TrouserMore reviews of this product (1,714)View product websiteI really like these trousers wish they had them in more colours. I really like the stitched seam as the trouser always looks smart and they fit really well and are very comfortable.

Pegasus Longer Cargo ShortMore reviews of this product (477)View product websitewow

Stain and Water Resistant High Rise TrousersMore reviews of this product (272)View product websiteHad to return them . The fabric is shiny and not nice and they didn’t fit my husband . Waiting for my refund now

Pegasus Leather Wide Fit SandalMore reviews of this product (293)View product websiteLook good. Fiit well. Very happy with my purchase

Pegasus Cargo ShortsMore reviews of this product (408)View product websiteVery pleased just need a bit more sun.

Pegasus Stretch Waist Denim JeanMore reviews of this product (2,066)View product websiteVery comfortable l am wearing them now, love the length 27" leg just right for me.

Viscose Print Tea DressMore reviews of this product (258)View product websiteThis is a lovely dress—well-made from a lightweight, breathable fabric that’s ideal for summer wear. The design and material make it a stylish addition to any warm-weather wardrobe. However, I did...Read more

41 Inch Length Spot Print DressMore reviews of this product (447)View product websiteExcellent Fit and Quality – A Wardrobe Favorite I initially purchased this dress in blue and was greatly impressed by the perfect fit and flattering design. The quality of the fabric exceeded my...Read more

Stain and Water Resistant Cotton TrouserMore reviews of this product (657)View product websiteExcellent trousers. They are what is described. Almost waterproof and stain resistant. Excellent buy.

Pegasus Wide Fit Leather Touch Fasten Boat ShoeMore reviews of this product (169)View product websiteExcellent value for money. Very stylish and comfortable.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?