How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Chums Reviews

https://www.chums.co.uk

EXCELLENT

Service

4.5

Product

4.3

7,355

1,716

476

177

532

10,256

ratings over the past year

10,255 out of 134,693 reviews

Past year

Trusted Customer

Feefo Verified

12 months ago

Elasticated mens trousers

Emailed a answer to a question with quick response. Site was easy to manoeuvre with good product details and variety of sizes .

Sandhyarani

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 05/07/2025

Mr Kenneth Stephen

Feefo Verified

12 months ago

What Mr Kenneth Stephen said about Chums:

Spurryhillock

Five stars

Divyashree

Chums

12 months ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 05/07/2025

Mr Dennis Winter

Feefo Verified

Barnsley

12 months ago

What Mr Dennis Winter said about Chums:

Very good

Santhosh

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 05/07/2025

Trusted Customer

Feefo Verified

12 months ago

Clown trousers

Efficient and quick delivery. Painless return procedure.

Sandhyarani

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback

Product reviews

Date of purchase: 05/07/2025

Trusted Customer

Feefo Verified

12 months ago

Reliable

On time

Santhosh

Chums

12 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Product reviews

Date of purchase: 05/07/2025

Trusted Customer

Feefo Verified

12 months ago

Soft comfortable ski pyjamas

Well I ordered it online

Enamalamanda

Chums

12 months ago

We truly appreciate your positive feedback, thank you for your custom.

Product reviews

Date of purchase: 05/02/2025

Trusted Customer

Feefo Verified

12 months ago

I am pleased with Chum,s service.

Divyashree

Chums

12 months ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 05/07/2025

Mr A Dengate

Feefo Verified

12 months ago

What Mr A Dengate said about Chums:

Did what they said they would.

Enamalamanda

Chums

12 months ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 05/07/2025

Mr Bill Disley

Feefo Verified

Bolton

12 months ago

What Mr Bill Disley said about Chums:

Average

Rachel

Chums

11 months ago

Thank you for your review.

Product reviews

Date of purchase: 05/07/2025

Trusted Customer

Feefo Verified

12 months ago

Great item.

Quick service and delivery.

Divyashree

Chums

12 months ago

Thanks for sharing your rating with us. Thank you for your custom.

Product reviews

Date of purchase: 05/05/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Chums Reviews

Pack of 2 Elasticated Waist Pull On TrousersMore reviews of this product (1,223)View product websiteGood quality products as described. Slow process from order to delivery though .

Regatta Zip FleeceMore reviews of this product (13)View product websiteGood value for money

Dr Keller Wide Fit Slip On Trainer ShoeMore reviews of this product (34)View product websiteVery comfortable and really good value. I wanted to buy the other colour after I tried them on but unfortunately you did not have my size (8) in the other colour.

Pegasus Denim Jean in Stretch FabricMore reviews of this product (589)View product websiteThese jeans are a very baggy fit on my average, enjoy a cake or biscuit, 70 year old frame. I think I could have got both legs down one jeans leg if I'd really tried! Also the fit around my bottom...Read more

Easy Care Classic TrouserMore reviews of this product (1,758)View product websiteAlways good fit 2nd time purchase

Cotton Jersey Ski PyjamaMore reviews of this product (60)View product websiteI have ordered several of these ski pyjamas over the years. They are extremely comfortable, soft and fit well. There is one slight drawback. They don't last quite as long as some pyjamas. However...Read more

Chenille Armchair AccessoriesMore reviews of this product (17)View product websiteI am very pleased with the armchair accessories. Excellent quality.

Pegasus Cotton Cargo Style TrouserMore reviews of this product (1,385)View product website

Booster Cushions for ArmchairMore reviews of this product (489)View product websiteIt’s too hard and uncomfortable to sit on ,I’ve put it in the garden as a back cushion dest place for it.

Comfort TrouserMore reviews of this product (1,715)View product websiteSmart trousers, for any occasion.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?