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Chi Chi London Reviews

https://chichiclothing.com
Rated
Good
Service
3.1
/5
Product
3.2
/5

5

4

3

2

1

68

6

4

6

60

144

ratings over the past year

Displaying all 12,399 reviews
Trusted Customer
4 months ago
Date of purchase: 01/07/2025
Lovely dress & colour
Order arrived good time, multiple size ordered & was easy to do returns
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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a review, We are glad to hear you love your items, we will be sure to pass your feedback onto the relevant team. Take Care Rebecca
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Trusted Customer
4 months ago
Date of purchase: 01/08/2025
Bad Experience
Rotten experience I’m still waiting for the package/ dress ordered on 8th January 2025 now 30th with no response. Never again.. BAD customer experience . I need a refund.
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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a review, I can see that team have replied to your emails but we are yet to receive a response with the relevant information to be able to assist with your query. This has been responded to again today, please respond and we can get this resolved for you Take Care Rebecca
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Trusted Customer
4 months ago
Date of purchase: 01/08/2025
Service ok. Product, very disappointing
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CT
Caroline Tsikudo
Nottingham
4 months ago
Date of purchase: 01/05/2025
What Caroline Tsikudo said about Chi Chi London:
I've had a very devastating experience with my very first order. And it very sad. I bought a jumpsuits that wasn't delivered and up till now I've not received a refund or the jumpsuits. Am going to...

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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a review, I can see that your emails have been responded to and the team have advised that due to an incomplete delivery address this order was unable to be delivered and was returned to sender by the courier. Once this has been received back at our warehouse a refund will be issued for the goods as we are unable to resend return to sender parcels back out due to the incorrect information provided on the order. Take care Rebecca
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Trusted Customer
4 months ago
Date of purchase: 12/30/2024
Silver dress
Very efficient from start to finish , once ordered it wasn’t a long wait, it came within days
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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a review, We are glad to hear you love your items, we will be sure to pass your feedback onto the relevant team. Take Care Rebecca
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Trusted Customer
4 months ago
Date of purchase: 12/29/2024
The service was good.
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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a review, We are glad to hear you love your items, we will be sure to pass your feedback onto the relevant team. Take Care Rebecca
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Trusted Customer
4 months ago
Date of purchase: 01/06/2025
Girls silk pyjama sets
My order came the next day lovely quality pyjama sets I purchased 3 sets in different fabrics and loved them all
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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a review, We are glad to hear you love your items, we will be sure to pass your feedback onto the relevant team. Take Care Rebecca
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Trusted Customer
4 months ago
Date of purchase: 12/29/2024
Not good, dress was dirty. We will never order from you guys
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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a review, I'm sorry to hear you have received a marked item, I am unfortunately unable to locate any contact from you to our team. Please contact our customer service team and we will be able to advise further regarding your item Take Care Rebecca
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AN
Andreia Neculaes
Northampton
4 months ago
Date of purchase: 12/29/2024
What Andreia Neculaes said about Chi Chi London:
Not recomended they do t delivery my staff and they not answering my. Email
I am going to make a complain I Didn t get my oreder I need an response Nobody îs answering my email Such a shame
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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a response, I can see that your email was responded to on the 15.01.25 but we are yet to receive a response back from you to be able to assist with your query Please respond back to the email and the team will be able to assist you further Take care Rebecca
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Trusted Customer
4 months ago
Date of purchase: 01/03/2025
Horrendous customer service
I have still not received any response to my returns email. The returns portal won’t accept my order number and no one is responding to me Horrendous customer service would never recommend
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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a review, I can see that your emails were replied to on the 13.01.25 & the 21.01.25 Please follow the steps on the emails to be able to return your order back to us Take Care Rebecca
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About Chi Chi London
Chi Chi London is a young, fast, fashion brand bringing catwalk inspired fashion direct to the high street. We pride ourselves on unique, vibrant and expressive styles. Chi Chi London offer FREE shipping worldwide on all orders over £100.00 GBP. With a wide range of express shipping options to UK and international countries we strive to deliver your order in time for your special event! All our fabulous limited edition pieces are designed and made in house, so when you wear a Chi Chi London dress, it's practically exclusive to you! Whatever your event, we've got you covered with our gorgeous range of cocktail, prom, evening and maxi dresses. Love Chi Chi London xx
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0208 880 1211
Redburn Industrial Estate, 16-18 Woodall Road, Enfield, Greater London, EN3 4LE, United Kingdom
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About Chi Chi London
Chi Chi London is a young, fast, fashion brand bringing catwalk inspired fashion direct to the high street. We pride ourselves on unique, vibrant and expressive styles. Chi Chi London offer FREE shipping worldwide on all orders over £100.00 GBP. With a wide range of express shipping options to UK and international countries we strive to deliver your order in time for your special event! All our fabulous limited edition pieces are designed and made in house, so when you wear a Chi Chi London dress, it's practically exclusive to you! Whatever your event, we've got you covered with our gorgeous range of cocktail, prom, evening and maxi dresses. Love Chi Chi London xx