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Chi Chi London Reviews

Rated
Good
Service
3.1
/5
Product
3.2
/5

5

4

3

2

1

68

6

4

6

60

144

ratings over the past year

Displaying all 12,399 reviews
JW
Jessica W
3 months ago
Date of purchase: 02/11/2025
What Jessica W said about Chi Chi London:
Gorgeous dress fabulous fit and stunning print love it!!! Quick delivery very happy x
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CL
Clare
3 months ago
Date of purchase: 02/04/2025
What Clare said about Chi Chi London:
The worst service in history of business
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Trusted Customer
3 months ago
Date of purchase: 01/26/2025
Not received item
I still have not received my item, contacted Chi Chi London multiple times and NOTHING
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Trusted Customer
3 months ago
Date of purchase: 02/09/2025
Rubbish Customer Service
I can’t rate the dress based on the fact I was sent a totally different item. What’s more, I’m still waiting for a refund over 2 weeks on! Service is terrible.
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AM
Arlene Mckay
Airdrie
3 months ago
Date of purchase: 02/04/2025
What Arlene Mckay said about Chi Chi London:
Disgusting customer service
Your customer service is absolutely disgusting. I am still waiting on a reply from 4 emails it sent at the beginning of February as my first order didn't arrive. I would not recommend use to anyone.
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CW
Caroline Watkins
Castleford
3 months ago
Date of purchase: 02/10/2025
What Caroline Watkins said about Chi Chi London:
Faulty
I’m still waiting for a refund for a dress which I sent back as it was faulty
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ZA
Zahra
3 months ago
Date of purchase: 02/10/2025
What Zahra said about Chi Chi London:
The dress was too small , First I bought size 12 that is my regular size, but the dress was smaller than the size, I returned it and brought size 14 but still was small so I returned the second one,...

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JT
Jodia Thompson
London
3 months ago
Date of purchase: 02/14/2025
What Jodia Thompson said about Chi Chi London:
Awesome service and amazing dress 😍
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HO
Hollie
London
4 months ago
Date of purchase: 01/07/2025
What Hollie said about Chi Chi London:
Terrible, do not order you will not receive a refund!!!
I would rate it a one star if I could. I ordered three dresses and have since returned all three dresses to Chi Chi London. However, they have only refunded me for two of the dresses. The level of...

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Rebecca
Chi Chi London
4 months ago
I have looked into this for you and i can see that your refund was issued on the 04.02.25 The refund notification email has been sent to you to confirm this. Please allow 2-5 working days for the funds to be credited to the correct method of payment. This timescale can be quicker but does depend on who you bank with. Take care Rebecca
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SM
Sushma Madahar
Hertfordshire
4 months ago
Date of purchase: 01/05/2025
What Sushma Madahar said about Chi Chi London:
Poor delivery and Customer Service
Made an order for next day delivery as I required the item for a party abroad and I was travelling in 3 days. Order made on 5th January and the parcel delivered on 9th January when I had left to...

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Rebecca
Chi Chi London
4 months ago
Thank you for taking the time to leave a review, I can see that team have replied to both emails but we are yet to receive a response with the relevant information to be able to assist with your query. Please respond to the emails so the team can provide assistance and resolve this for you Take Care Rebecca
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About Chi Chi London
Chi Chi London is a young, fast, fashion brand bringing catwalk inspired fashion direct to the high street. We pride ourselves on unique, vibrant and expressive styles. Chi Chi London offer FREE shipping worldwide on all orders over £100.00 GBP. With a wide range of express shipping options to UK and international countries we strive to deliver your order in time for your special event! All our fabulous limited edition pieces are designed and made in house, so when you wear a Chi Chi London dress, it's practically exclusive to you! Whatever your event, we've got you covered with our gorgeous range of cocktail, prom, evening and maxi dresses. Love Chi Chi London xx
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Redburn Industrial Estate, 16-18 Woodall Road, Enfield, Greater London, EN3 4LE, United Kingdom
Why trust Feefo reviews?

About Chi Chi London
Chi Chi London is a young, fast, fashion brand bringing catwalk inspired fashion direct to the high street. We pride ourselves on unique, vibrant and expressive styles. Chi Chi London offer FREE shipping worldwide on all orders over £100.00 GBP. With a wide range of express shipping options to UK and international countries we strive to deliver your order in time for your special event! All our fabulous limited edition pieces are designed and made in house, so when you wear a Chi Chi London dress, it's practically exclusive to you! Whatever your event, we've got you covered with our gorgeous range of cocktail, prom, evening and maxi dresses. Love Chi Chi London xx