Claimed in stock but delayed by weeks beyond the claimed date and not delivered at the same time.
Product
Ceiling Fans Warehouse
1 year ago
Thank you for your feedback, and we apologize for the delay in your order. To clarify, your order was purchased on a pre-order basis with an estimated arrival date of mid-December (purchase date: 2/12/2024). We sent an update on 18/12 informing you of a delay until early to mid-January. However, we didn’t receive a response from you, so we’re unsure if the email reached you. If you did not receive our update, please let us know, and we’d be happy to assist further. We appreciate your understanding, and we’re glad to hear you’re satisfied with the fan’s performance!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.