Thank you for your feedback. We are pleased to inform you that we have heard back from the manufacturer, Ventair, regarding your warranty claim. Ventair has apologised for any inconvenience caused by the previous miscommunication. They have confirmed that your warranty claim was received and has progressed to the stage of allocating an electrician for the job. A warranty job has been finalised, and they have already reached out to you with a job number and all necessary contact details.
It seems there was a misunderstanding as Ventair was not aware that you are an electrician, and as a result, a service technician was initially sent for the fan repair. If you’d like to discuss the issue further or need assistance, Ventair’s warranty department is more than happy to assist. Please feel free to contact them directly at 1300 665 926. We sincerely appreciate your patience, and we hope this matter is resolved promptly.
Date of purchase: 11/11/2024
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Vincent Vella
Feefo Verified
1 year ago
Product reviews
Date of purchase: 12/13/2024
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Barbara Totten
Feefo Verified
Perth WA
1 year ago
What Barbara Totten said about Ceiling Fans Warehouse:
The whole purchase was effortless…..easy to place order, payment terms were acceptable.
Transportation costs were minimal for delivery in rural Blue Mountains NSW.
Delivered during the Xmas period in...
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Date of purchase: 12/27/2024
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Robert Puleston
Feefo Verified
Adelaide
1 year ago
What Robert Puleston said about Ceiling Fans Warehouse:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
