I purchased online but i did ring up and they were helpful with my enquiry, The only thing that was a little bit of a letdown was getting the fans installed as they have a company called task Force...
The order was simple to place. The product shipped fast, and tracking was provided. Overall, it was a seamless experience, from placing the order to receiving it at my door.
Great service and communication. Very helpful via online and emails. Would 100% purchase from Ceiling Fans Warehouse again
Product reviews
Product
Ceiling Fans Warehouse
1 year ago
Thank you for your feedback, and we're sorry to hear that the airflow from your new Spyda Ceiling Fan hasn't met your expectations.
We understand your concern—comparing airflow can be tricky, especially without knowing the make and model of your previous fans. Some older fans were specifically designed for high airflow and may have featured different motor technology or blade designs. That said, the Spyda AC 56” model is actually rated for a maximum airflow of up to 14,800 m³/hr, which is significantly above the industry standard of 10,000 m³/hr.
There are a few things you might want to check to ensure optimal performance:
•Fan mode: Make sure the fan is set to Summer mode, as Winter mode reverses the direction and reduces the direct breeze effect.
•Ceiling height & positioning: The height of your ceiling and the placement of the fan in relation to walls or beams can impact how the airflow is felt in the room.
•Installation settings: On rare occasions, incorrect wiring or setup can also affect performance.
If you'd like to troubleshoot further, you're welcome to contact Ventair directly using the support details on your invoice. Alternatively, feel free to reach out to us—we’d be happy to liaise with the manufacturer on your behalf and help resolve any issues.
We really appreciate your review and hope we can assist you in getting the best out of your fan.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
