Ceiling Fans Warehouse Reviews

Thank you for your feedback. We’re sorry to hear you’ve experienced unbalanced issues. We’re happy to assist in getting this resolved under warranty. If you’d like us to help coordinate this, please reach out to our customer service team with your order details. Alternatively, you can also contact the manufacturer, Claro https://clarofans.com.au/contact-claro/, directly to have this assessed under their warranty service. Either way, we’ll make sure you’re supported and that your fan performs as it should.

Thank you for your review, and we’re sorry to hear about the issues encountered during installation. This model is one of our most popular and is typically very straightforward to install, so the difficulties your electrician experienced are unusual. If the fan is exhibiting grinding noise or the light is flickering, it may indicate an assembly, installation or warranty fault. Please rest assured that you are fully covered. Rather than your electrician needing to spend excessive time attempting to resolve these issues, the manufacturer (Claro) offers an in-home warranty service specifically to diagnose and resolve any faults quickly and professionally. We would be happy to assist you directly with this process, in which case please get in touch or you can also contact Claro using the warranty information provided on your invoice