Easy navigation on the site. When I realised I had made an error in the order, the staff rectified it immediately. Very happy with the service they offered.
Thank you for your feedback.
We’re sorry to hear you’ve experienced wobbling at higher speeds. While this can sometimes indicate an installation or assembly issue, we’re happy to assist in getting this resolved under warranty.
If you’d like us to help coordinate this, please reach out to our customer service team with your order details. Alternatively, you can also contact the manufacturer, Claro https://clarofans.com.au/contact-claro/, directly to have this assessed under their warranty service.
Either way, we’ll make sure you’re supported and that your fan performs as it should.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.