Excellent service. I received great advice on the phone. The salesperson Chris helped me complete the order on the phone. I received the fan in two days, with everything in order. The fan was perfect...
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Product reviews
Date of purchase: 12/15/2017
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Terri Willett
Feefo Verified
8 years ago
What Terri Willett said about Ceiling Fans Warehouse:
Good communication and great prices for the fans. Came at exactly the right time for the excessive heat. Thank you again for your service
They sold the four ceiling fans to us claiming that the light emitted was warm white. When the fans were installed, we discovered that they were "white" not warm white as claimed. To be precise,...
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Chris
Ceiling Fans Warehouse
8 years ago
Hi Valli, 3500k is classified as warm white, however it is higher on the Kelvin Scale bordering on Natural White. Therefore, when turned on it will not have a traditional warm white glow but is closer to a neutral white. In relation to the U.S link provided there are varying classifications of sections of the Kelvin scale and as a result each will have a different interpretation. In Australia 2700K to 3500K is widely considered the range for Warm White. Even so, we use the information that is provided to us by the manufacturer and specify the Kelvin value in order for customers to make an informed decision. This means they can make their own interpretation as colour can be very difficult to describe and is incredibly subjective. We hope this helps and are sorry to hear that you were not completely happy with the fans purchased.
Ordered what I believed to be in stock fans, however they were not in stock despite what was shown on site. Took a few weeks to arrive. Would have gone to other site if I had known they were out of...
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Chris
Ceiling Fans Warehouse
8 years ago
Thank you for taking the time to submit a review and we sincerely apologise again for the inconvenience the delays experienced may have caused. This time of year is incredibly busy and we try our best to hold the majority of our lines in stock at our warehouse to provide quick delivery to our customers, however from time to time there may be a stock issue as a result of the fans not being available with the supplier. In these situations, we try to provide potential alternatives available for same day dispatch or offer regular updates on the product ordered. We really appreciate your patience whilst waiting for the fans to come in!
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