Great team and simple call to ask if a better price is available as I purchased a large quantity. The team got me a quick answer and sent me the quote.
They also called 24hr later asking if there...
If I could put 0 stars I would. The sales and purchase was fast and efficient BUT zero after sales assistance. I have called and was told to email my query. I have followed up twice by phone & again...
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Product
Ceiling Fans Warehouse
4 months ago
Thank you for your feedback. We’re sorry to hear you were dissatisfied with your experience.
Our records confirm that our team did speak with you by phone; however, unfortunately your phone connection was not clear, which made the conversation difficult. A team member returned your call to ensure your enquiry was addressed and provided information regarding returns and next steps.
As explained, our service and returns team manages enquiries via written communication. Written requests help ensure nothing is missed, allow careful review of the details, and ensure consistent outcomes for all customers. You were advised of the return timeframe and directed to our online service form so your request could be reviewed by the appropriate team.
We appreciate your feedback and encourage you to submit a service request via our website should you require further assistance.
We ordered online which was seamless & the site was easy to navigate. We received an email to confirm our purchase. Products were delivered promptly & safely.
Product reviews
Date of purchase: 11/19/2025
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Mary Mansbridge
Feefo Verified
AUS
4 months ago
What Mary Mansbridge said about Ceiling Fans Warehouse:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
